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The Graveyard - Products No Longer Supported => Other D-Link Products => DHP-306AV => Topic started by: lone on December 29, 2013, 01:25:46 PM

Title: Impossible to connect on a DHP-W306AV with my smartphone
Post by: lone on December 29, 2013, 01:25:46 PM

Hello, just installed my new DHP-W306AV. It works on my laptop, I see the SSID and can connect to the internet.

But when I try it on my iphone4S, it just says "Impossible to connect" just after I type my password. I tried without security, but still nothing.

FYI, I can connect my smartphone to the router. Just not to the DHP-W306AV.

Is there some way to get it to work ?

Title: Re: Impossible to connect on a DHP-W306AV with my smartphone
Post by: FurryNutz on December 29, 2013, 01:30:19 PM

Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the routers web page under status.
• What region are you located?

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)

• Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
• What wireless modes are you using?
• 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
• Channel Width set for Auto 20/40Mhz or try 20Mhz only.
• Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channel) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
• What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.
• Any other WiFi routers in the area? Link> Use InSSIDer (http://www.metageek.net/) to find out. How many?