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The Graveyard - Products No Longer Supported => IP Cameras => DCS-932L => Topic started by: guillaumesoucy on July 13, 2013, 04:00:12 PM

Title: Ftp dont work!
Post by: guillaumesoucy on July 13, 2013, 04:00:12 PM

Hi,

Someone know why when entering an domain name instead an IP adress the camera dont upload any pictures? There was the error message saying "invalid server adress"

Thanks!

Guillaume

Title: Re: Ftp dont work!
Post by: acellier on July 13, 2013, 04:10:10 PM

We have successfully been using ftp to a domain name on both 930 & 932
Host Name = domainname.com
Path = /folder/camerafolder
hope this helps ...

Title: Re: Ftp dont work!
Post by: guillaumesoucy on July 13, 2013, 04:14:04 PM

Hi,

Thats not work with 930 and 932 camera on my side. When replacing the domain by the IP thats work. I must use domain instead ip because I dont have a static IP.

Any idea?

Guillaume

Title: Re: Ftp dont work!
Post by: acellier on July 13, 2013, 04:17:54 PM

been working here for almost 2 years.
are you confident that you have entered the path and the slashes (/) correctly?

Title: Re: Ftp dont work!
Post by: guillaumesoucy on July 13, 2013, 04:21:32 PM

Yes absolutly, all path was entered correctly. Its just when I put a domain instead IP thats dont work.

Guillaume

Title: Re: Ftp dont work!
Post by: guillaumesoucy on July 13, 2013, 04:31:30 PM

Any ideas?

Title: Re: Ftp dont work!
Post by: acellier on July 13, 2013, 09:07:16 PM

ideas -
perhaps DNS is pulling incorrect ip address from cache - can you flush your DNS cache?
How about can you ping to either the ip or to the domainname and get similar results?
is the proper port open on the server?