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The Graveyard - Products No Longer Supported => IP Cameras => DCS-5222L => Topic started by: nexusys on January 06, 2013, 10:52:05 PM

Title: Cannot access Camera from outside
Post by: nexusys on January 06, 2013, 10:52:05 PM

Anyone, please help if you can. See below:

1. I can access my camera using my pc at home where i installed and register the camera from
2. I can access the camera using Android Phone and Galaxy Tablet too
3. I can access using my Android Phone anywhere even from my office.
4. But I can't access my camera using Chrome, or IE9 using my work laptop. There's no restriction on this laptop have been configured like in typical office environment. Nor fancy antivirus installed. When i logged in to mydlink, i can see my camera model on the left pane. Java and whatever plugins have been installed as requested. But the Frame for viewing my camera keeps loading. Until the retry button appear. in the end, Timeout, click to continue viewing message appeared.

I keep retrying all day. No luck.

So where's my mistake?

Thanks in advance. ???

Title: Re: Cannot access Camera from outside
Post by: mherbold on February 01, 2013, 07:44:30 AM

Your camera is probably on a private ip address.  If you have a private network (192.168.x.x for example) you cannot access anything on that network from outside the network without setting up port forwarding on your router.

Title: Re: Cannot access Camera from outside
Post by: RYAT3 on February 21, 2013, 07:51:22 PM

Quote from: nexusys on January 06, 2013, 10:52:05 PM

Anyone, please help if you can. See below:

1. I can access my camera using my pc at home where i installed and register the camera from
2. I can access the camera using Android Phone and Galaxy Tablet too
3. I can access using my Android Phone anywhere even from my office.
4. But I can't access my camera using Chrome, or IE9 using my work laptop. There's no restriction on this laptop have been configured like in typical office environment. Nor fancy antivirus installed. When i logged in to mydlink, i can see my camera model on the left pane. Java and whatever plugins have been installed as requested. But the Frame for viewing my camera keeps loading. Until the retry button appear. in the end, Timeout, click to continue viewing message appeared.

I keep retrying all day. No luck.

So where's my mistake?

Thanks in advance. ???

IE8 is having issues on my internal network...on win xp 32

firefox on Ubuntu 12.04 didn't work with 2132L and would reload as you describe on mydlink.com, but worked on the "admin settings page".  5222L worked fine.

my vista 32bit laptop is still working i think.

Anyways, I just keep my tablet (galaxy tab 10.1) online with the android free app...