D-Link Forums

The Graveyard - Products No Longer Supported => IP Cameras => DCS-932L => Topic started by: techinvestor on January 27, 2012, 10:56:28 PM

Title: Cannot add 932L to mydlink account: "Updated Wizard Required"
Post by: techinvestor on January 27, 2012, 10:56:28 PM

 >:(
OK, so my new 932L camera is driving me nuts:

In the "mydlink setup utility" when it cheerily says "Let's add a camera to your account" I get the red text "Updated Wizard Required" and cannot continue.

A blogsite suggested I configure it directly through the IP address.  This gives me access to settings/maintenance etc, but still doesn't allow me to add the camera to mydlink.

    ...can anyone help?   ;)

Title: Re: Grrrrrrr - Cannot add 932L to mydlink account "Updated Wizard Required"
Post by: mrsr71 on January 28, 2012, 08:25:28 AM

Try resetting the camera and start over. I've had to do this  :'(

Title: Re: Grrrrrrr - Cannot add 932L to mydlink account "Updated Wizard Required"
Post by: techinvestor on January 28, 2012, 08:40:28 AM

you mean simply unplug it and start the process again?

Title: Re: Grrrrrrr - Cannot add 932L to mydlink account "Updated Wizard Required"
Post by: JavaLawyer on January 28, 2012, 09:44:13 AM

Reset the camera to the factory default settings using a paperclip to press the recessed reset button on the rear of the camera. While the camera is powered up, hold the reset button for > 8 seconds.

Title: Re: Grrrrrrr - Cannot add 932L to mydlink account "Updated Wizard Required"
Post by: techinvestor on January 29, 2012, 02:31:16 AM

tried 3x now, and even once on a second mac.  Always get blocked by the same "Updated wizard required".  About to conclude that d-link is complete #%*#

Title: Re: Cannot add 932L to mydlink account: "Updated Wizard Required"
Post by: acellier on February 07, 2012, 10:15:38 AM

Are you sure that you are using the LATEST wizard for Mac?
mydlink Setup Utility v1.0.06_07272011.app

Title: Re: Cannot add 932L to mydlink account: "Updated Wizard Required"
Post by: techinvestor on February 10, 2012, 10:51:47 PM

 :D
Dlink support replied to me and gave me a new Wizard for Mac:

I presume you are a Mac user?
You need the latest install wizard, you can find it here:
http://d2okd4tdjucp2n.cloudfront.net/mydlink_Setup_Utility_v1.0.06_07272011.app.zip

....you might think they would just have put that link on their homepage, or on the box?

Anyway, with this new Wizard it worked first time!