D-Link Forums

The Graveyard - Products No Longer Supported => IP Cameras => DCS-930L => Topic started by: smarisetty on October 19, 2011, 11:42:54 AM

Title: Live Image view failure directly in camera over Internet - Is a Bug or Feature?
Post by: smarisetty on October 19, 2011, 11:42:54 AM

Hi,

I have been trouble shooting why I am not able to see the Live video when accessing the camera/device over the WAN (internet) directly.

After weeks of spending time, I have been told that when a camera is registered through mydlink, there is a conflict with TCP Port-80 and that will prevent viewing the live image directly in the Camera over the internet with the WAN IP address.  Everything works fine when viewing over the LAN.

Summary: Enabling mydlink account will automatically prevent the direct access to the camera live image page over the internet (you can still see the setup page etc).

Title: Re: Live Image view failure directly in camera over Internet - Is a Bug or Feature?
Post by: JavaLawyer on October 20, 2011, 10:51:49 AM

The symptoms you are describing typically results when trying to view the DCS-930L from behind a firewall. Are you attempting to view video on an open connection or behind a firewall?