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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: dkh on February 08, 2011, 09:23:27 AM

Title: E-MAIL LOGS NOT WORKING
Post by: dkh on February 08, 2011, 09:23:27 AM
Has anyone gotten the DIR-655 to e-mail logs?  I have all the e-mail settings set properly, but when I request the logs to be e-mailed, I never get anything.  Its not in a spam folder either.
I do have the DIR-655 behind a 2wire router/DSL modem.  I don't know if this is the problem, but I can send and receive e-mails from my computer which is connected to the DIR-655, so I don't think that is the problem.

Any suggestions??
Title: Re: E-MAIL LOGS NOT WORKING
Post by: FurryNutz on February 08, 2011, 09:26:26 AM
Can you try putting the 2wire router modem in to bridged mode and see if the logs get thru? Could be a Dual NAT issue having 2 routers on line. You could also see if you could put the 655 router in to the 2wires DMZ too. I would also set up static IP reservations if you can do this as well.
Title: Re: E-MAIL LOGS NOT WORKING
Post by: dkh on February 08, 2011, 07:15:03 PM
I did put my 2Wire modem/router in bridged mode, and I still can't get e-mails from the D-LINK DIR-655.  The log file from the DIR-655 says that it sent the e-mail, but I don't get it in outlook2007 nor do I see it when I check e-mail on the web.  It also isn't in my spam filter.
Any other ideas???
Title: Re: E-MAIL LOGS NOT WORKING
Post by: dkh on February 08, 2011, 07:23:15 PM
Would upgrading to the newest firmware (2.01NA) help.  I just purchased the router and it has 2.00NA.  It says that the new firmware added 'ALG' and 'supports 'IPv6 Spec 1.12R'
Title: Re: E-MAIL LOGS NOT WORKING
Post by: FurryNutz on February 09, 2011, 07:15:57 AM
If your router is working over all besides getting log emails, I would keep the router where it's at. Unless you really need the logs sent out for some reason. Can you review them on the device locally? One thing I notice is that if the logs don't fill up, they won't be sent out.
Title: Re: E-MAIL LOGS NOT WORKING
Post by: marmoduke on February 09, 2011, 07:52:08 AM
I think Furry, as usual, is right on the money.  I have observed on my A series 655, that if your router is set-up correctly, and if you don't have (INFO) entries checked, virtually nothing will be on your log and therefore nothing will be mailed.

As a diagnostic tool, check all the log alert types, including INFO, put in your e-mail information properly, choose a schedule and see what happens. Make sure you "save" your settings into non-volitile memory.  That will be confirmed on your log as your first INFO alert. 

Eventually you will tire of INFO alerts and uncheck it.  At that point you can continue a schedule of empty, or nearly empty logs, or just assign it to be sent when full, which could be never, if you have excluded INFO alerts.

Title: Re: E-MAIL LOGS NOT WORKING
Post by: dkh on February 09, 2011, 11:46:50 AM
I wouldn't mind just checking the logs periodically, but what I really want to see are the web access logs.  I don't know how I can see the web access logs any other way.