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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: The cameras freezes up  (Read 12057 times)


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The cameras freezes up
« on: October 29, 2015, 07:18:45 AM »

I have had the absolute worst luck with these cameras.  I have 7 of them, and 3 have failed and been replaced by DLink.  And now I have two more that have failed.  The whole system is only 6 months old. 

The problem is always the same.  The cameras freezes up and when you log into the admin page its showing a freeze frame from days ago.  You reboot the camera and you get one frame and it freezes again.



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    • Router Troubleshooting
Re: The cameras freezes up
« Reply #1 on: October 29, 2015, 07:28:53 AM »


  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using on the main host router?
What is the distance between the Camera and the main host router?
I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool: DHCP

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com

What web browser are you using?
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.