D-Link Forums

D-Link Mobile Apps => mydlink Lite App => Topic started by: MetalHd on January 05, 2014, 11:03:24 AM

Title: mydlink lite windows phone login failure
Post by: MetalHd on January 05, 2014, 11:03:24 AM: I am getting a login failure very frequently with this app. For days I can't log in, then one day I can.. Then back to days. Web login works fine during failures as well.
Title: Re: mydlink lite windows phone login failure
Post by: Kakashi::. on January 05, 2014, 11:36:09 PM: Quote from: MetalHd on January 05, 2014, 11:03:24 AM
I am getting a login failure very frequently with this app. For days I can't log in, then one day I can.. Then back to days. Web login works fine during failures as well.

What model phone are you using and what version of the Windows Phone 8 are you running on your phone?
Title: Re: mydlink lite windows phone login failure
Post by: MetalHd on January 07, 2014, 03:25:26 AM: Nokia 928 with the latest GDR3 update.
Title: Re: mydlink lite windows phone login failure
Post by: FurryNutz on January 24, 2014, 11:27:18 AM: Is there any status on this? I see that the Admin has been here.

Have you phone contacted D-Link support about this MetalHd?

Users are referencing this on D-Link FB page...
Title: Re: mydlink lite windows phone login failure
Post by: eli_lilly on April 22, 2014, 08:59:01 AM: I can confirm this on the Nokia Lumia 822. Nearly every attempt to use my camera from the mydlink lite app yields a "Connection timed out. Would you like to reconnect? (1_0_2_3_0_FFF)" error. I have two Nokia 822 phones and they both give the same error, I can connect to the camera maybe 1 time in 100 tries. When the Win Phone app fails, I can grab my Nexus 7 and tether it to the Nokia 822, open the Android version of the app on the Nexus, and it works fine.

-E
Title: Re: mydlink lite windows phone login failure
Post by: FurryNutz on April 22, 2014, 09:02:00 AM: I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.

Quote from: eli_lilly on April 22, 2014, 08:59:01 AM
I can confirm this on the Nokia Lumia 822. Nearly every attempt to use my camera from the mydlink lite app yields a "Connection timed out. Would you like to reconnect? (1_0_2_3_0_FFF)" error. I have two Nokia 822 phones and they both give the same error, I can connect to the camera maybe 1 time in 100 tries. When the Win Phone app fails, I can grab my Nexus 7 and tether it to the Nokia 822, open the Android version of the app on the Nexus, and it works fine.

-E
Title: Re: mydlink lite windows phone login failure
Post by: eli_lilly on April 22, 2014, 09:04:52 AM: If it's any help, it seemed to work fine when I first got the camera last October, but seemed to start giving the login error around Nov or Dec and essentially hasn't worked since.

-E
Title: Re: mydlink lite windows phone login failure
Post by: JavaLawyer on April 22, 2014, 09:11:27 AM: Quote from: eli_lilly on April 22, 2014, 09:04:52 AM
If it's any help, it seemed to work fine when I first got the camera last October, but seemed to start giving the login error around Nov or Dec and essentially hasn't worked since.

-E

You will find the contact information for D-Link customer support here: mydink - IMPORTANT POSTS & INFORMATION (http://forums.dlink.com/index.php?topic=58215.0)
Title: Re: mydlink lite windows phone login failure
Post by: idan on April 25, 2014, 06:54:58 AM: Are there any updates on this one?

I'm getting into the same issues with my Lumia 920 [connection timed out. Would you like to reconnect? (1_0_2_3_0_FFF)].
Is there an app update planned with a fix to this issue?

On iPhone and on my PC the cam seems to work well.

Thanks,
Idan
Title: Re: mydlink lite windows phone login failure
Post by: iAmSaugata on December 16, 2014, 01:13:09 AM: I am also having same issue with my Windows Phone 8.1 Application. I am on Lumia 620/720/730, All of them having same issue.