D-Link Forums

D-Link Enterprise => DGS-1210-Series => Topic started by: Balifor on October 10, 2019, 01:09:41 PM

Title: PD Alive Error
Post by: Balifor on October 10, 2019, 01:09:41 PM
I was excited to see PD Alive on the DGS products. Found no problem with the DGS-1210-10P, in setting up several PoE Devices on them. In another installation I was doing the same with the DGS-1210-28P switch but found to my dismay I could only set up 10 ports max with PD alive.

Is this intended, because it seems silly that this feature doesn't scale with the bigger sized switches?
Title: Re: PD Alive Error
Post by: GreenBay42 on October 10, 2019, 01:37:27 PM
There shouldn't be a port limitation for that feature as long as all the clients support it. I sent an email to the switch group for an answer.

What hardware revision and firmware is on the 28P?
Title: Re: PD Alive Error
Post by: Balifor on October 10, 2019, 03:51:44 PM
DGS-1210-28P
Hardware Revision: F1
Firmware Version: 6.11.B033 (was using B023 before but upgraded to see if it would fix it)

The Error I see is:
PD Alive Configuration
Set PDA State Fail.

I had set up Ports 1 - 10 with this on, failed on 11. Disabled 10 was then able to Enable Port 11. Can't enable 10 or 12 after that. That's how I came to the conclusion of 10 port limit.
Title: Re: PD Alive Error
Post by: GreenBay42 on October 11, 2019, 07:21:35 AM
They emailed the product manager/engineers in Taiwan for an answer if it is a bug or by design. I hope to hear back Monday or Tuesday.
Title: Re: PD Alive Error
Post by: Balifor on October 11, 2019, 11:03:00 AM
Awesome, thanks!
Title: Re: PD Alive Error
Post by: GreenBay42 on October 16, 2019, 07:08:58 AM
The engineers are looking into this issue and will be testing with the vendor this week.
Title: Re: PD Alive Error
Post by: GreenBay42 on October 24, 2019, 07:53:17 AM
UPDATE: They are working with the vendor for a firmware update. I should hear back by November 1st.
Title: Re: PD Alive Error
Post by: GreenBay42 on November 05, 2019, 10:01:19 AM
I got a BETA firmware. Let us know if this corrected the issue. There was a 10 port limit in the firmware but they corrected it for devices with more than 10 ports.

Download - ftp://FTP2.DLINK.COM/PRODUCTS/DGS-1210-SERIES/REVF/HOTFIX/v6.12.004/DGS-1210-SERIES_REVF_FIRMWARE_v6.12.004_HOTFIX.zip (ftp://FTP2.DLINK.COM/PRODUCTS/DGS-1210-SERIES/REVF/HOTFIX/v6.12.004/DGS-1210-SERIES_REVF_FIRMWARE_v6.12.004_HOTFIX.zip)

Release Notes - ftp://FTP2.DLINK.COM/PRODUCTS/DGS-1210-SERIES/REVF/HOTFIX/v6.12.004/DGS-1210-SERIES_REVF_RELEASE_NOTES_v6.12.004_HOTFIX.pdf (ftp://FTP2.DLINK.COM/PRODUCTS/DGS-1210-SERIES/REVF/HOTFIX/v6.12.004/DGS-1210-SERIES_REVF_RELEASE_NOTES_v6.12.004_HOTFIX.pdf)
Title: Re: PD Alive Error
Post by: Balifor on November 18, 2019, 09:05:30 AM
Sorry for the lack of reply.

Its been applied to the site's 3 28 port switches, I was able to go over the previous 10 limit. I will let you know if there's any issues.

Thanks for all your help!
Title: Re: PD Alive Error
Post by: GreenBay42 on November 18, 2019, 09:16:25 AM
Thanks for the update.
Title: Re: PD Alive Error
Post by: Balifor on December 16, 2019, 11:45:31 AM
I've had no problems with that site and have since applied it to another. It looks stable.