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Author Topic: DCS-5020L - reset does nothing  (Read 2418 times)

berthagomez

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DCS-5020L - reset does nothing
« on: December 09, 2017, 05:24:52 PM »

Hello all you smart cookies! I'm hoping you might be able to share some wisdom and help me out.

I have a DCS 5020L that was working great at my previous home, but I have moved and want to set it up at my new place. The LED is solid red and a factory reset does nothing. When I use a pin to press in the button in the little hole, absolutely nothing happens. The LED doesn't even flicker. I can hear the little button click, and I hold it down for 10 seconds. Nothing. Hold it down for up to a minute. Still nothing.

Is there anything else I can try?
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FurryNutz

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Re: DCS-5020L - reset does nothing
« Reply #1 on: December 14, 2017, 11:55:53 AM »

Link>Welcome!

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

cmontyburns

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Re: DCS-5020L - reset does nothing
« Reply #2 on: December 16, 2017, 12:09:05 PM »

Hello all you smart cookies! I'm hoping you might be able to share some wisdom and help me out.

I have a DCS 5020L that was working great at my previous home, but I have moved and want to set it up at my new place. The LED is solid red and a factory reset does nothing. When I use a pin to press in the button in the little hole, absolutely nothing happens. The LED doesn't even flicker. I can hear the little button click, and I hold it down for 10 seconds. Nothing. Hold it down for up to a minute. Still nothing.

Is there anything else I can try?

Connect it to your router with an Ethernet cable and then see if you can access the admin interface in your web browser.
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