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Author Topic: Shareport Windows 7 Home Premium 64 Not Working  (Read 4240 times)

MauriceFrank

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Shareport Windows 7 Home Premium 64 Not Working
« on: February 14, 2012, 04:27:20 PM »

Hi,

My wife has a new computer and I cannot get Shareport to recognize our external drive. It worked on her old PC running XP. I've tried everything I can think of and searched for help but to no avail.

I keep getting the error that says no servers are broadcasting and nothing appears in the main screen device list.

Here are the hardware/software details:

Computer: Dell Inspiron 620
OS: Windows 7 Home Premium 64 bit SP 1
Router: D-Link DIR 628, Firmware 1.13 2008/10/01 (original no upgrades yet)
Shareport 3.0.0 R1 SXUPTP driver 3.3.8.0

Device I am trying to connect to: Fantom GreenDrive II

I tried totally disabling the Windows firewall, that did not work.

During install I agreed to include this int eh firewall approved list, and I see Shareport in the list of allowed programs, and the check boxes are checked.

The wireless network is working properly. My wife's PC is on the Internet.

What am I doing wrong, and how can I get this to work?

Thanks for your help.

Maurice
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FurryNutz

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    • Router Troubleshooting
Re: Shareport Windows 7 Home Premium 64 Not Working
« Reply #1 on: February 14, 2012, 04:32:34 PM »

Might un-install fully the SP software and give the updated SW a try from the DIR-827 web site. There is a specific Shareport forum for Windows at the root of this forum site. I would post your question there and see if anyone else has resolution for this. 
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

MauriceFrank

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Re: Shareport Windows 7 Home Premium 64 Not Working
« Reply #2 on: February 14, 2012, 04:55:02 PM »

Thanks, I will re-post. The install is a fresh install using a fresh download on a new PC. I'll try again though.
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