D-Link Forums
D-Link IP Cameras for Business => DCS-4605EV => Topic started by: RYAT3 on July 11, 2020, 06:46:59 AM
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As you can see, the digital PTV was lower right, on the sky.
Sometime during the morning hours, it shifted to top left. I also noticed this from day to night. Looks more related to ICR enabling/disabling.
I've recorded this image for the last 5 hours. The move is also captured on the SD Card recording.
(https://i.postimg.cc/fL6vQdzX/changingmodes.png) (https://postimg.cc/S2f9WJzN)
other settings
this is the full preview image, i did enabled this nightmode settings. (but the change did not happen her)
(https://i.postimg.cc/ZqLRSzJL/imagesettings.png) (https://postimg.cc/d7Lv2Xk7)
digital PTZ setup:
(https://i.postimg.cc/ZqjTQPL7/videostream.png) (https://postimg.cc/yJg4gZtc)
I did not define any preset points.
(https://i.postimg.cc/kM2bxDJ3/presetpoint.png) (https://postimg.cc/Yjw07rLb)
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That night profile is from 20:00 to 06:00.
7-11 morning - 04:21:51 moved
7-11 evening - 20:00:xx moved
7-12 morning - 04:19:50 moved
turned off ICR
7-12 evening - 20:00:xx moved
turned on icr again.
turned off night mode
camera moved
7-13 morning - 04:21:51 camera moved
turned on night mode - Camera moved
So turning on/off night mode resets the digital PTZ, and the 2 times - 04:21:51 and 20:00:04 resets digital PTZ.
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That is strange.
I assume you have latest firmware. Have you tried downgrading the firmware from the BETA I sent you? I wonder if this is a new issue in the BETA or latest official release.
You may want to contact tech support and have them issue a ticket (D-Track) for this problem.
Call the business product line - 1 (877) 354-6555 and they will have a tech call you back (6am-5pm m-f Pacific)
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Hi
I thought about reverting back, but wanted to see if I could pinpoint it first.
Thought I figured it out when I accidently disabled recording to sd card as it had stopped.
I reenabled it and it still didn't do it.
It hasn't moved since your previous post. Very strange.
I'm not sure what is different.
The whole thing made no sense - but it was doing it.
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I installed the new official F/W 1.01.02 Released. This problem hasn't happened again.
I wish I knew what setting was causing it.
Maybe I'll do a reset one day and see if it shows up again.
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Let us know if you find out.
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Let us know if you find out.
I took the camera to a different location - didn't have the password written down, so I had to reset it finally.
Camera was resetting to the top left when view port was smaller than the actual window (1920x1080 to get the 30fps in 16:9).
Turned off camera profile stream - 2 which was set to whatever it was (top left?)
Problem went away.
I suspect moving that profile image to match would fix the problem too. But strange that it happened in the first place.