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[Bigs]

Hey everyone!

Just bought this router to replace an old one I had and everything works like a charm except after 1 day, the Admin password doesn't work anymore.  So basically cannot login to manage my router.  But the whole network is fine.  

I have reset my router 4 times (4th time last night), updated the FW last week to the latest.  Same password used from my old router and I also use a password keeper so I know what it is!  It WAS 11 characters long alpha numeric.  I have made it with less characters to see.  I tried this morning and I was able to login.  I will see if I can tonight when I get back from work.

I chatted with D-Link Support yesterday and they have no clue what could cause this.  Anyone ever see this?  I tried different combos of PWs without success.  I'm about to return it and get another one.  Probably a defect.

[FurryNutz]

Link>Welcome!

• What Hardware version is your router? Look at sticker under router.
• Link>What Firmware version is currently loaded? Found on the routers web page under status.
• What region are you located?

Nobody has reported this...

PC 3rd Party Security Software Configurations

• Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.

PC Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Be sure to log into the Admin account on the router.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection

[Bigs]

Thanks for your reply!

I'm in Canada...  Sorry, should have put more info.

-Firmware to the latest 1.08 I believe (whatever version is on the site anyway)
-Sorry can't get hardware version, not at home right how.
-Browsers: IE 11, Chrome and Firefox (they all do it on 3 different PC's) even when disabling what you       suggested for browsers and 3rd party
-Admin is grayed out by default, therefore have no other username I can enter

After resetting my router, I can login 20 times without issues...  If I wait 24+ hours, then it's toast and can't login. (bad username or password)

When I get home tonight I'll test and see as I did a few things last night and it was still OK this morning.  I can get you the hardware version also.

[FurryNutz]

The PW might be blank.

I recommend doing the following, factory reset, load v1.08 again using IE or FF. Factory reset once more after sending FW file, then set up from scratch.

FW Update Process

Let us know how it goes...

[Bigs]

Thanks man will try that and let you know!

[FurryNutz]

Also, until you can confirm correct operation between router and web browser, I'd disable any PW managers until this issue has passed. 

[Bigs]

It's a local non mem resident PW manager!  Just to be clear!  I don't use auto fills on those either!    ...and only have it on 1 PC of the 3 I have!  The PC I use to config the router doesn't have it!  It's a plain old jane PC with basically nothing on it!

[FurryNutz]

Ok..Just making sure.

What OS is this plain jane PC.

[Bigs]

Windows 7 Ultimate on all 3 PC's!

I'll keep you posted on how it goes!  Thanks again!

[FurryNutz]

 

[Bigs]

Man o man...  It's the longest streak I have had without resetting my router!  Knock on wood it's fine now.  If it happens again Furry I will try what you suggested but I want to see how long it will stick.  Weird.

Thanks again!

[FurryNutz]

Did you reload the FW? 

Hope its working better...

[Bigs]

No nothing since I started this thread...  I will keep trying it everyday to see and let you now if it still does it!

[FurryNutz]

  Let us know if you see anything.

[FurryNutz]

Any status on this ?   

Hey everyone!

Just bought this router to replace an old one I had and everything works like a charm except after 1 day, the Admin password doesn't work anymore.  So basically cannot login to manage my router.  But the whole network is fine.  

I have reset my router 4 times (4th time last night), updated the FW last week to the latest.  Same password used from my old router and I also use a password keeper so I know what it is!  It WAS 11 characters long alpha numeric.  I have made it with less characters to see.  I tried this morning and I was able to login.  I will see if I can tonight when I get back from work.

I chatted with D-Link Support yesterday and they have no clue what could cause this.  Anyone ever see this?  I tried different combos of PWs without success.  I'm about to return it and get another one.  Probably a defect.