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D-Link Mobile Apps => mydlink Lite App => Topic started by: noforce on January 19, 2017, 08:46:55 AM

Title: Can't connect to cameras on 4g LTE network
Post by: noforce on January 19, 2017, 08:46:55 AM

Getting error code 0.70_0_2_7_70_  whenever I try to connect to a camera from LTE.  Seems to work fine as long as I'm on any wifi network.  Any ideas?

Title: Re: Can't connect to cameras on 4g LTE network
Post by: RYAT3 on January 19, 2017, 10:24:22 AM

There's some maintenance going on I guess.

I am connected via a 4g lte device with  wifi.

Title: Re: Can't connect to cameras on 4g LTE network
Post by: FurryNutz on January 19, 2017, 01:55:58 PM

What camera models are you using?
What phone platform are you using?
What region are you located?
What FW version is loaded on the Camera(s)?

Maintenance should be completed for the MDL services. You may need to do a full reboot or power cycle of the Camera(s) and check again.

Quote from: noforce on January 19, 2017, 08:46:55 AM

Getting error code 0.70_0_2_7_70_  whenever I try to connect to a camera from LTE.  Seems to work fine as long as I'm on any wifi network.  Any ideas?

Title: Re: Can't connect to cameras on 4g LTE network
Post by: noforce on January 22, 2017, 10:31:28 AM

Cameras are DCS 5010, DCS 5222L, DCS 930L.  Phone is iPhone 7+ on t-mobile. Firmware is up to date

Title: Re: Can't connect to cameras on 4g LTE network
Post by: FurryNutz on January 22, 2017, 10:39:46 AM

T-Mobile seems to be having issues with D-Link services. D-Link is aware of the issue and is working on it.
http://forums.dlink.com/index.php?topic=54322.0 (http://forums.dlink.com/index.php?topic=54322.0)

Please be patient.