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Author Topic: Cannot ping anything outside the router!  (Read 2064 times)


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Cannot ping anything outside the router!
« on: September 24, 2020, 05:04:28 PM »

The following was intended for a different, but likely related, topic. Sorry for the confusion.

I have a brand new DIR-1960 which is also experiencing this same issue. I run my own DNS server on my internal network so I've entered its address as DNS #1. I then select or not select to relay DNS, both options fail and the log fills with the error message, "dnssd_clientstub ConnectToServer". The router has firmware version 1.11. So far as I can tell, the router has no built-in diagnostic capability; I can't ask it to ping or traceroute, for example. Unless someone knows how to get a shell...

The router's uplink port is connected to a cable modem and the link works. One of the LAN ports is connected to my local network switch which is in turn connected to the DNS server and other local machines. Externally generated pings work in all directions and all clients, both wireless and wired are able to reach the Internet via the cable modem. However, the DNS failure seems to cause the router to stop functioning after some time, last night about 0300 for example. Is OpenWRT the only way to make this thing work reliably?
« Last Edit: September 24, 2020, 05:10:36 PM by compata »


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Re: Cannot ping anything outside the router!
« Reply #1 on: September 24, 2020, 05:14:29 PM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this.
Link> Tech Support Contact Information
We find that online chat or phone contact has better immediate results over using email.
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.