• May 22, 2022, 01:36:46 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: D-Link defend - DOWN!  (Read 2548 times)

Bildos

  • Level 2 Member
  • **
  • Posts: 49
D-Link defend - DOWN!
« on: June 08, 2020, 12:47:19 PM »

Iím really unhappy customer.

D-Link defend service is down for last few days. Can you please restore this service?  This service is part of 2660 device!
Logged

FurryNutz

  • Poweruser
  • ††▲
    ▲†▲
  • *****
  • Posts: 49906
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: D-Link defend - DOWN!
« Reply #1 on: June 08, 2020, 01:47:12 PM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this.
Link> Tech Support Contact Information
We find that online chat or phone contact has better immediate results over using email.
Let us know how it goes please.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

GreenBay42

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2752
Re: D-Link defend - DOWN!
« Reply #2 on: June 09, 2020, 09:09:19 AM »

I believe the service went down for maintenance. You may need to reboot the router, and log out/back in to the app. If not please contact tech support directly to report it. I will email them to see if it is up.
Logged

FurryNutz

  • Poweruser
  • ††▲
    ▲†▲
  • *****
  • Posts: 49906
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: D-Link defend - DOWN!
« Reply #3 on: June 09, 2020, 09:22:12 AM »

Thank you Sir.  ;)
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

GreenBay42

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2752
Re: D-Link defend - DOWN!
« Reply #4 on: June 10, 2020, 06:01:16 AM »

Response from engineers:

We have received reports that iOS users are experiencing issues while initially launching the D-Link defend app for the McAfee-powered routers using the D-Link Wi-Fi app v1.2.7.  We have found the root cause and are now working on a fix to rectify the problem.  A newer version of D-Link Wi-Fi app v1.2.8 will be available for download from the App Store on June 15th, 2020
Logged

FurryNutz

  • Poweruser
  • ††▲
    ▲†▲
  • *****
  • Posts: 49906
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: D-Link defend - DOWN!
« Reply #5 on: June 10, 2020, 10:02:44 AM »

Thank you Sir.  ;)
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.