• December 07, 2021, 10:23:24 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Pages: 1 [2]

Author Topic: DIR-3060 rebooting from time to time...  (Read 7511 times)

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49868
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DIR-3060 rebooting from time to time...
« Reply #15 on: August 06, 2020, 01:12:16 PM »

Ok, so I took a dive into this with my 2680. Though I do have the 3060 model router. I'm seeing the same thing. Just had 1 wired PC and wireless was disabled. Even tried with just 1 browser and tab open to the routers web page. Rebooted and these entries continue soon after the router is back to ready. I got with on online chat support and got a bit more steps to try. I disconnected the router from ISP services and rebooted the router. After giving 3-5 minutes, these log entries are NOT seen. Only 5 lines are seen. One the modem services was re-connected, the log entries began again. Support feels this is a router/FW side issue.

So they would like me and any other users experiencing this, to send support@dlink.com an email with all your information, troubleshooting steps, FW version loaded and anything else you think would help them review this more. Include any other D-Link routers that you may have and tried to compare. Also ISP service and modem mfr and model would be helpful as well. Send this off in a email and let see if we can get D-link to take a look and make a correction regarding this.

Other than this, the router seems to work ok. If users are experiencing other problems that I don't see, please include that as well.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49868
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DIR-3060 rebooting from time to time...
« Reply #16 on: August 11, 2020, 02:14:48 PM »

Here is what I got from D-Link support about these log entries:
"Date of Reply: 8/10/2020 2:54:17 PM

Products: DIR-2680-US

I have been told that it is just some debugging info that is leaked into the syslog that will be removed in the next firmware release. It is nothing to be concerned about. "
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

kp9928

  • Level 1 Member
  • *
  • Posts: 11
Re: DIR-3060 rebooting from time to time...
« Reply #17 on: June 07, 2021, 02:02:19 AM »

Sorry to reply a couple months late.

I finally got it running stable - how? Putting a fan underneath the unit. I suspect heat is an issue with this unit running in tropical countries like mine (eg. Malaysia)  . Everytime the fan is off, the unit would start to drop packets, and after awhile reboots itself. So I manage to get it running stable by putting a usb fan underneath. However this is not what I wanted :( If you guys are having it reboot and drop packets and stuff, I Would love it if you guys try and put a fan underneath it to keep it cool or something and let me/us? know the result if it runs better.

I love the QuickVPN feature of Dlink routers which I simply can't find in any other routers thus far. I only wish it did not heat up so quickly that it requires moving parts like a fan to use. :( Previously was using DIR-842 and that one was great in terms of heat management.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49868
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DIR-3060 rebooting from time to time...
« Reply #18 on: June 07, 2021, 07:27:53 AM »

You might contact D-Link support for your region and let them know this. The router should run well however if your in a tropical region where there is more heat and humidity, these could be impacting any router though seems like the 3060 maybe more vulnerable. Glad the fan under the router helps. I've always kept a fan under my routers. Seems to help extend life as well. Heat will slowly degrade electronics over time.  :-\
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

kp9928

  • Level 1 Member
  • *
  • Posts: 11
Re: DIR-3060 rebooting from time to time...
« Reply #19 on: June 27, 2021, 10:25:28 PM »

Came to check if there's any new firmware but ... saw the EOL announcement.

Can't believe this router launched in June 2020 .. is now EOL on the website. 1 year????... unbelievable Dlink!!....
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49868
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DIR-3060 rebooting from time to time...
« Reply #20 on: June 28, 2021, 06:50:10 AM »

Actually launch in June 2019. Still seems kinda short though. Free support for this product will end on 12/29/2021
FW update was 3 months ago...


Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

GreenBay42

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2696
Re: DIR-3060 rebooting from time to time...
« Reply #21 on: June 28, 2021, 05:21:41 PM »

This router launched March 2019 but I agree they discontinued this line of routers pretty quick. I am not sure exactly why it was discontinued after under 2 years but (happens with other companies) could be due to vendor issues, vendor-manufacture relationship, vendor closing, chipset shortage/price, inventory issues or flat out sales are low (business decision). Again I do not know why this router line got discontinued but these are reasons products go bye bye.
Logged

kp9928

  • Level 1 Member
  • *
  • Posts: 11
Re: DIR-3060 rebooting from time to time...
« Reply #22 on: September 16, 2021, 12:35:13 AM »

Found another issue with the router today. If you run a lot of connections eg. torrents - after awhile the router kinda limits your local network peer to peer connectivity - kinda like a guest mode wifi where you cannot talk to any other equipment on your LAN... until you reboot.

What's a good replacement router these days that don't overheat and reboot itself and don't have all these funny little issues... ? I run a Linksys velop mesh in another house and that one has been flawless for me for 3 years running.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49868
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DIR-3060 rebooting from time to time...
« Reply #23 on: September 16, 2021, 07:33:39 PM »

I like D-Link LX1870. Works well and scalable too. Price even dropped too. I bought two earlier this year.

One thing I do and recommend, get a laptop cooler for your router. Any router I put online has a laptop cooler running 24/7. Helps with heat and extends life as heat will degrade electronics over time.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

kp9928

  • Level 1 Member
  • *
  • Posts: 11
Re: DIR-3060 rebooting from time to time...
« Reply #24 on: September 21, 2021, 11:28:20 PM »

Found yet another quirk - after running for awhile, the router would stop giving out DHCP addresses, I only have a few devices. After rebooting - my devices would be able to get IP again. Sigh.. its getting worse.

I'll look at this LX1870. Thanks furryNutz!

One thing I do prefer though not to use a laptop cooler - I'm running one now for this DIR3060 and its just a dust magnet... after awhile below the cooler is an accumulation of tons of dust. Still, the main reason I buy Dlink routers is for the QuickVPN where I can quickly establish L2TP with it from my ios devices.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49868
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DIR-3060 rebooting from time to time...
« Reply #25 on: September 22, 2021, 10:20:06 AM »

  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
  Link> >FW Update Process

Just have to keep the cooler vacuumed out is all.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

kp9928

  • Level 1 Member
  • *
  • Posts: 11
Re: DIR-3060 rebooting from time to time...
« Reply #26 on: September 24, 2021, 07:11:22 AM »

Yup factory reset performed multiple times.

Anyway, if i can avoid taking out the vacuum that would be a plus. Anyhow, I tested some asus vpn router server so maybe I'll go that route and see how it goes.
Thanks for all the support here
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49868
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DIR-3060 rebooting from time to time...
« Reply #27 on: September 26, 2021, 03:30:57 PM »

 ;)
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.
Pages: 1 [2]