• March 28, 2024, 02:58:40 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Pages: [1] 2

Author Topic: Mydlink Home is not accessible since server update - No new App available  (Read 13426 times)

Mr.Navy

  • Level 2 Member
  • **
  • Posts: 29

Since the mentioned server update I cannot use the app anymore.
Up until now I cannot find the new app mentioned. Current version is 3.0.8.
Any suggestions?
« Last Edit: November 13, 2019, 07:34:27 AM by Mr.Navy »
Logged

Softaren

  • Level 1 Member
  • *
  • Posts: 1

Same
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting

Please make contact with D-Link support let them know. I'll try and pass this onto forum moderators here.

Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

GreenBay42

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2752

The mydlink team is aware of the issue with the mydlink Home app not working with iOS. There will be an update soon.
Logged

Mr.Navy

  • Level 2 Member
  • **
  • Posts: 29

Version 3.0.10 is available now - It is working again.

Thank you all for the support!
« Last Edit: November 14, 2019, 03:17:41 AM by Mr.Navy »
Logged

GreenBay42

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2752

You beat me to it Mr Navy :) 

New version is available - BUT there may be an issue with push notifications not working (which they are looking in to)
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Mydlink Home is not accessible since server update - (RESOLVED)
« Reply #6 on: November 14, 2019, 01:50:41 PM »

I can confirm the Home app is now working on both Apple and Android devices again.

Thank you D-Link.  ;)
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

rpsantos

  • Level 1 Member
  • *
  • Posts: 3

Hi,
Any reason why new version is not saving usr&pwd ? Need to login everytime on app...
//Rui
Logged

GreenBay42

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2752

To verify, you have iOS 13 and app version 3.0.11?

I will report it to the mydlink team.



Logged

GreenBay42

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2752

3.0.11 was released 12 hours later to fix the push notification issue.

If anyone still has login issues, uninstall the app, reboot your phone/tablet. Reinstall the app and login.
Logged

rpsantos

  • Level 1 Member
  • *
  • Posts: 3
Re: Mydlink Home is not accessible since server update - No new App available
« Reply #10 on: November 15, 2019, 07:17:31 AM »

To verify, you have iOS 13 and app version 3.0.11?

I will report it to the mydlink team.

Yes. IOS 13.1.3 and Mydlink Home app 3.0.11
Logged

GreenBay42

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2752
Re: Mydlink Home is not accessible since server update - No new App available
« Reply #11 on: November 15, 2019, 07:21:14 AM »

Thanks for the verification. I will report it.

EDIT: A tech tested it and even tapping "remember me" he still has to sign in every time.
« Last Edit: November 15, 2019, 07:24:31 AM by GreenBay42 »
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Mydlink Home is not accessible since server update - No new App available
« Reply #12 on: November 15, 2019, 11:06:23 AM »

Same for me as well.  ;)
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

GreenBay42

  • Administrator
  • Level 11 Member
  • *
  • Posts: 2752
Re: Mydlink Home is not accessible since server update - No new App available
« Reply #13 on: November 15, 2019, 11:10:44 AM »

Furry, what version of iOS?
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Mydlink Home is not accessible since server update - No new App available
« Reply #14 on: November 15, 2019, 11:34:57 AM »

13.3 BETA 2
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.
Pages: [1] 2