• July 04, 2022, 05:44:47 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  


This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Unable to connect phone to device SSID "code incorrect"  (Read 6672 times)


  • Level 1 Member
  • *
  • Posts: 1
Unable to connect phone to device SSID "code incorrect"
« on: August 19, 2019, 11:53:37 AM »

I ordered a few of these devices and some installed with no issue, but on the devices that are hardware revision A2, i'm unable to initially connect to the device's SSID. i get a password error, even though no password is entered (nor was i prompted for one on the other successfully provisioned units). I've factory reset these two devices, but it still gives the same error. Any suggestions on how to find the default pw for these units?


  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49916
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Unable to connect phone to device SSID "code incorrect"
« Reply #1 on: August 20, 2019, 08:45:51 AM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this.
Link> Tech Support Contact Information
We find that phone contact has better immediate results over using email.
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.