• May 23, 2022, 07:46:05 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  


This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: DGS-3627 Password Reset (Firmware 2.50.B25)  (Read 6873 times)


  • Level 1 Member
  • *
  • Posts: 1
DGS-3627 Password Reset (Firmware 2.50.B25)
« on: July 16, 2016, 10:05:52 PM »

Dear All,

The old story: an employee has quit and taken the passwords to the environment.

We have a DGS-3627 with firmware 2.50.B25 that is locked.

We have tried the trick of SHIFT-6, SHIFT-3 and SHIFT-3-6 on startup, but always land back to the login prompt (via the CLI).

Have tried to remove the Non-Volatile RAM card and removed the watch battery, shorted the contacts, and left on a shelf for a week, but we are still stuck.

Can anyone provide insight on how to reset the password for this switch?



  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49906
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DGS-3627 Password Reset (Firmware 2.50.B25)
« Reply #1 on: July 17, 2016, 11:49:26 AM »

There any information in the user manual regarding resetting the switch?

If not, I recommend phone contacting D-Link support and ask them for help and information.
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.