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Author Topic: problem with log in  (Read 3678 times)

wisco01

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problem with log in
« on: June 29, 2014, 06:21:04 AM »

I have the hardware-version 8x and firmare-version 2.15 by the router dir-600.
I have changed the passwort from this router and some other setting from this, now some month later i would change some setting again and check for new updates. I dont want reset all settings. I donīt can log in with my password in the router. i donīt forgett my password i have save it in a txt on my computer. i donīt can make a backup when i donīt can log in. i have tested the nrmally password and all my other password there i ever has used all password there show me the massage password or username is not korrekt.

what can i do ?


sry for my bad english i come from germany.
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FurryNutz

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Re: problem with log in
« Reply #1 on: June 29, 2014, 11:08:42 AM »

Link>Welcome!

  • What region are you located?

PC Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Be sure to log into the Admin account on the router.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection

Does using a blank PW allow you access?
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

wisco01

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Re: problem with log in
« Reply #2 on: June 29, 2014, 10:37:51 PM »

Germany , North Rhein Westfalia (Nordrheinwestfalen)
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FurryNutz

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Re: problem with log in
« Reply #3 on: June 30, 2014, 01:44:37 PM »

Let us know if any of the suggestions help...
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

wisco01

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  • Posts: 3
Re: problem with log in
« Reply #4 on: June 30, 2014, 11:56:10 PM »

Quote
What browser are you using?
iīm using Mozilla Firefox. Chrome, Opera and IE 11. All Installed to testing some Homepages they are new createt.

Quote
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Iīve disabeld all security setting from the browser and allow all sites and i have deactivatet some setting in my antivirus too

Quote
Clear all browser caches.
I have clear all cacheīs

Quote
Be sure to log into the Admin account on the router.
the username that i have is only the admin username.

Quote
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection
I have do it in chrome

Quote
Does using a blank PW allow you access?
i have testet a blank password and the normally password "admin" with the username "admin"

nothing help :( :-[
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FurryNutz

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Re: problem with log in
« Reply #5 on: July 01, 2014, 06:58:03 AM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.