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D-Link Wireless Routers for Home and Small Business => DIR-2680 => Topic started by: steve9328 on December 18, 2019, 11:16:33 AM

Title: McAfee D-Fend Problems
Post by: steve9328 on December 18, 2019, 11:16:33 AM

I've downloaded the D-Fend phone app but launching just sends me back to the D-Link app.  When I try to enable the McAfee / D-Fend application I get an error that says "There seems to be a problem communicating with the server, please try again later"

Anyone have any ideas on why this is happening?  I've always had this error even on earlier firmware releases (currently using v1.04)

Title: Re: McAfee D-Fend Problems
Post by: GreenBay42 on December 18, 2019, 11:50:50 AM

Does the mydlink number on the bottom of the router start with 444?

Title: Re: McAfee D-Fend Problems
Post by: steve9328 on December 19, 2019, 07:42:16 AM

the mydlink number starts with 3872

Title: Re: McAfee D-Fend Problems
Post by: GreenBay42 on December 19, 2019, 07:55:05 AM

Did you purchase this or was it a sample given to you by D-Link?

Title: Re: McAfee D-Fend Problems
Post by: steve9328 on December 19, 2019, 11:17:16 AM

I was a beta tester and never got the mcafee to work

Title: Re: McAfee D-Fend Problems
Post by: GreenBay42 on December 19, 2019, 11:28:01 AM

I will PM you.

Some sample units were only set to work on the test servers and not transferred to the production servers.