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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-605L => Topic started by: c_green38 on February 07, 2014, 08:39:41 AM

Title: Setup with Charter Internet
Post by: c_green38 on February 07, 2014, 08:39:41 AM
Hi all,

I received a DIR-605L last year from my father-in-law (because he loves his and knew I needed a new router). I have Charter's cable internet in my house, and I have a two-fold issue. Hopefully someone here can help me.
1. To set up my router, I choose DHCP (because that's what the connection is) and go through the setup. After it completes, I have to go back into setup and clone my laptop's MAC address to make it work.
2. Because of this, my laptop sees my SSID with a "2" next to it, and I think this is causing my laptop to not be able to connect to my Chromecast (which works just fine with my iPhone and iPad mini). BTW: I know VPN connections can cause issues, and I have zero VPN connections on my laptop.

Is there some other step/procedure/process/anything that I can try to make this setup work AND allow my laptop to access my Chromecast? I've been banging my head against a virtual brick wall for a week, and I don't know what else to try.

I appreciate any help.
Title: Re: Setup with Charter Internet
Post by: FurryNutz on February 07, 2014, 08:42:58 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)



Internet Service Provider and Modem Configurations

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router. Besure to log into the Admin account on the router.
Title: Re: Setup with Charter Internet
Post by: c_green38 on February 10, 2014, 04:29:29 PM
Hardware: A1
Firmware: 1.14
Region: USA (Louisiana)
ISP: Charter
Type: Cable
Modem: Motorola SURFboard SB6120
Speeds: 30mpbs down, ~3.5mbps up

I tried all your other suggestions. Still no dice. Any other ideas? Is the cloned MAC causing my PC to see the network as [SSID]2, and thus giving it fits with the Chromecast?
Title: Re: Setup with Charter Internet
Post by: FurryNutz on February 11, 2014, 07:16:31 AM
Remove the MAC Clone as it should not be needed with the ISP modem and this router...

Be sure that the router is the main wireless AP for all of your devices. You should not have to share out any connections on the Laptop or other devices.

You might do a factory rest on the router while you unplug the ISP modem for 10 seconds then plug back in. Log into the 605L and use the set up wizard to set up the router from scratch.
Title: Re: Setup with Charter Internet
Post by: c_green38 on February 11, 2014, 07:21:46 AM
I've tried the full reset without MAC clone many, many, many times. It never allows wireless connections without my laptop's MAC. I can't figure out why.
Title: Re: Setup with Charter Internet
Post by: FurryNutz on February 11, 2014, 07:24:33 AM
How long have you had the 605?

Title: Re: Setup with Charter Internet
Post by: c_green38 on February 11, 2014, 07:26:07 AM
13 months. I've called a few times before with setup issues, and been told the MAC clone will make it work. No other solutions were offered.
Title: Re: Setup with Charter Internet
Post by: FurryNutz on February 11, 2014, 07:49:52 AM
Hmmm...never seen it where MAC clone is needed to make WiFi work...

Maybe someone can review your router settings with you using Link> teamviewer (http://www.teamviewer.com) if your interested. Its safe and secure.
Title: Re: Setup with Charter Internet
Post by: c_green38 on February 11, 2014, 07:53:22 AM
OK. That would be nice. I'm not at home right now, but I will be home this evening (US Central Time). I'll make another post when I'm available.
Title: Re: Setup with Charter Internet
Post by: FurryNutz on February 11, 2014, 07:56:02 AM
Sounds good, send me a PM with ID and PW and please be LAN wired to the back of the router...
Title: Re: Setup with Charter Internet
Post by: c_green38 on February 11, 2014, 07:56:42 AM
Will do. Thanks.
Title: Re: Setup with Charter Internet
Post by: c_green38 on February 11, 2014, 04:42:12 PM
I'm home, and setting up the TeamViewer session now.
Title: Re: Setup with Charter Internet
Post by: FurryNutz on February 13, 2014, 07:25:20 AM
I think we keep missing connection here. Let me know a time frame and I'll make sure I'm online...
Title: Re: Setup with Charter Internet
Post by: c_green38 on February 13, 2014, 07:28:01 AM
How about 8pm US Central time? I'll be home and can have the session ready.
Title: Re: Setup with Charter Internet
Post by: FurryNutz on February 13, 2014, 07:35:07 AM
Ok sounds good...I'll be sure to be on then.
Title: Re: Setup with Charter Internet
Post by: FurryNutz on February 17, 2014, 01:39:59 PM
Any status on this?  ???
Title: Re: Setup with Charter Internet
Post by: c_green38 on February 17, 2014, 01:41:39 PM
Ended up being out of the house almost all weekend. No spare time to sit down w/ my laptop & router. :(
Should be home all evening today. Shoot for 8pm Central time?
Title: Re: Setup with Charter Internet
Post by: c_green38 on February 17, 2014, 06:47:42 PM
Per Charter support rep: MAC cloning is NOT required. They rent out Netgear routers, and she had never heard of anyone having to use the MAC clone feature. She also told me that her personal router (a Netgear purchased outside of Charter) doesn't require MAC cloning.

I'm stumped.
Title: Re: Setup with Charter Internet
Post by: FurryNutz on February 17, 2014, 06:53:30 PM
Ok, I've asked for some feedback from D-Link.
 I can only remember one experience with MAC Cloning and that was at my dads place in KY, he had a Arris modem and I want to say Charter ISP as well. I think. When I visited and installed a wireless router, I had to MAC Clone the router to get the PC and wireless to work.

Things may have changed I presume and thanks for posting what charter said.

I would recommend this if you can and have a local place to buy routers from that has a refund policy, either D-Link or something else, try a different router say for a few days. If this different router doesn't need MAC Cloning then we'll know that there could be a problem with the 605L.

I'll post back when I hear back from D-Link.
Title: Re: Setup with Charter Internet
Post by: FurryNutz on February 17, 2014, 09:34:28 PM
Ok, lets review this:

http://www.dslreports.com/faq/3455 (http://www.dslreports.com/faq/3455)

and http://forums.macrumors.com/showthread.php?t=488612 (http://forums.macrumors.com/showthread.php?t=488612)
Title: Re: Setup with Charter Internet
Post by: FurryNutz on February 20, 2014, 07:25:20 AM
Any status on this?  ???
Title: Re: Setup with Charter Internet
Post by: c_green38 on February 20, 2014, 07:27:22 AM
Sadly, I've had zero time to work on this. Been busy.
I'm going to see if my modem has a MAC address on it and try that. Maybe it'll work?
Title: Re: Setup with Charter Internet
Post by: FurryNutz on February 20, 2014, 07:33:10 AM
Understand about the work thing man. No worries, was just curious.

Please review the links. I got that from D-Link the night we remoted. I believe that should fix this issue.

Keep us posted. Good Luck.
Title: Re: Setup with Charter Internet
Post by: c_green38 on February 20, 2014, 05:39:18 PM
So I tried using the modem's MAC address, and it didn't work. Wireless connection was totally dead. Had to go back to using my laptop's MAC address. I'm about ready to give up and admit defeat here. This whole thing makes no sense. Sigh.
Title: Re: Setup with Charter Internet
Post by: FurryNutz on February 21, 2014, 07:25:20 AM
You need to clear the Modems MAC address binding so that you don't have to use Mac Clone on the router. We believe thats the only thing thats causing this...
Title: Re: Setup with Charter Internet
Post by: c_green38 on February 21, 2014, 07:53:49 AM
I can give that a try next week. I'll be out of town for a few days, so I'll be able to disconnect things and give it a chance to reset.
Title: Re: Setup with Charter Internet
Post by: FurryNutz on February 21, 2014, 08:07:25 AM
Kewl, that should work.

Keep us posted and have a good trip.

I can give that a try next week. I'll be out of town for a few days, so I'll be able to disconnect things and give it a chance to reset.