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Author Topic: Rebooting every few minutes after a certain number of clients connected  (Read 15252 times)

FurryNutz

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Re: Rebooting every few minutes after a certain number of clients connected
« Reply #15 on: November 02, 2016, 06:50:53 AM »

Thanks for letting us know. Maybe you could give feedback to the questions presented so we can see if this is a actual FW issue or something else.

Good Luck.
Hi, and thank you.
I eventually managed to sort it out.
Loaded firmware v1.00 on all access points and the issues appears to be resolved.
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

donvilla

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Re: Rebooting every few minutes after a certain number of clients connected
« Reply #16 on: November 03, 2016, 02:42:37 AM »

I suspect it might have been caused by the fact that the new access point I installed had v1.16, however all others had v1.00 loaded.

I work in an office of just under 100 users, we have 5 DAP-1665 access points located around the office. We are located in Johannesburg, South Africa in the CBD, so there are many access points in the area.
Each access point is an AP, connecting via a switch to our Fortigate 100D router.
After installing the new access points, a couple of the older ones kept rebooting themselves, these had been working for months prior without any problems. However the new access point was working fine, so I decided initially to upgrade the older ones to v1.16, however then noticed that even the new access point was now rebooting itself. At this point I did a factory restore and loaded v1.00. Have not had any problems on any of the access points since.
Some of the access points have as many as 30 devices connected, across both 2.4GHz & 5GHz channels.

Hope that clarifies the issue we experienced.
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FurryNutz

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Re: Rebooting every few minutes after a certain number of clients connected
« Reply #17 on: November 03, 2016, 07:12:45 AM »

Also another consideration is that they had been working then you added another. If this was near or around these other APs, then interferences caused by the APs along with other wireless sources can cause the APs to reboot or stop working as the channel mode maybe set for Automatic, when this is set, this may cause the AP to reboot and try to find a clear channel to use.

I recommend that you start with 1 AP and set a manual channel and connect a few clients to the AP. Then graduate adding an AP, one at a time, setting manual channels to a different channel. 1, 6, 11 and 13 are recommended channels to use. Also interferences from external wireless sources and channel usage will need to be looked at before setting channels as other neighboring wifi sources maybe in use. All of this would not be a FW issue.

I would phone contact D-Link support and ask them exactly how many wireless client devices can be connected to one DAP. There maybe limitations per AP and how many actual clients can be connected to each AP at time. Bandwidth considerations need to be considered here as well. Each connected client takes up more than just 1 connection per device. They can have MANY connections per device. Ask D-Link about this.

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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.
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