D-Link Forums
The Graveyard - Products No Longer Supported => D-Link Storage => DNS-345 => Topic started by: max85 on March 22, 2012, 12:39:02 PM
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Hello,
I have some problems with my new DNS-345, i hope someone could answer me ;)
So, i have put in 4 HDD Seagate 2To (they are in the compatibility list), when i want to format them in RAID 5 with the web interface, it's time to cry (my bank account too ;D)
First time, it crash after 32% of formatting, now it crash at 15.
At this point, we can't ping the NAS, reboot it is necessary (Many reboot, 2 or 3 times ...)
I have try to format it with 4 different computers, and 3 switch + 3 ip range different (The woman at the support was so useless, 1 hour on call to ... nothing !)
SMART Test (Quick) is OK, no HDD failure.
If someone have something to try .... i'm ready !
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I really don't know if this will help, but you can try mounting and reformatting each HDD in a Windows PC to remove any traces of the DNS-345's earlier formatting attempts. The DNS-345 formats HDDs using the Linux file system and won't recognize FAT or NTFS partitions. After you cleanse all four HDDs, try reformatting your RAID array.
Please post your results.
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Thanks for your response.
I have formatted the 4 drives in NTFS under Win 7 and now, it crashes before 0%, it's because of the NTFS format ?
I can try another formatting system (EXT4 ?) with a real tool like partiton magic for example.
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An NTFS formatted HDD will not cause the DNS-345 to crash. The DNS-345 only recognizes the EXT file system. Any Windows formatted HDD will be unrecognizable, forcing a prompt to reformat.
At this point, I would reset the DNS-345 to the factory defaults. Press and hold the reset button on the rear of the unit for > 8 seconds. Also, upload a fresh copy of the latest firmware to rule out any corruption.
If the RAID-5 array fails again, try creating a simpler RAID array (e.g. RAID-1) to make sure everything is working properly.
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So i have install the latest firmware (maybe Beta, it's not a problem), after a reboot, it crashed again but now, it seems i have win in stability. (1 hour without crash)
He's trying to make 2 Raid 1 (HDD 1 -> 2 and 3 -> 4). 0-32% in 6-7min, and he jumped to 42% (35min now ^^) and the 2nd HDD has his light off.
This morning when it crashed a 32% the 4th was off, so a i switched the 2 and 4, we can confirm that the drive has a problem somewhere ? Raid 5 must require much precision, so the NAS crash because of that maybe.
Maybe i can try to buy a new one before make an RMA on the drive.
Thank you for your fast reply, i will keep you inform :)
Max.
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Hopefully the new HDD is causing these problems.
Please post back when you have a new HDD to test.
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Me again ^^
So i have replaced the corrupted HDD.
New Raid 5 in progress .... 60% .... crash ... i've done what you said, i've rebooted the NAS and create 2 Raid 1 ... OMG it succeed !! New Raid 5 again ... Formatting completed !
I going to play with it, i hope it will not crash between my hands ^^
Thanks for you IT and psychological support ;D
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I'm glad everything worked out.
Please post back in a few weeks and let us know how stable things are. . . Not having used the DNS-345, I'm also curious how the performance is (upload and download average mbps throughput).
Good luck :)