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Author Topic: Not able to connect to VPN when I am trying to connect using two laptops  (Read 5350 times)

sampat.kundu

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  • Posts: 2


I am facing an issue while I am trying to connect to my office VPN simultaneously using two different laptops. If I try to connect VPN at the same time only one of the laptop is getting connected to the VPN and the other one is dropping off.

I am using D-Link DIR-601 Wireless-N 150 Home Router.

I need to set it up urgently as it is impacting my work.
Can anyone please help me with the proper router settings?

Thanks in Advance !!!
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FurryNutz

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  • D-Link Global Forum Moderator
    • Router Troubleshooting

Link>Welcome!
  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Are you wired or wireless connected to the router?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • What ISP Modem service link speeds UP and Down do you have?
  • Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
  • For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
  • Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS or Gamefuel.
  • Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
  • Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
  • Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench
  • Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
  • Ensure devices are set to auto obtain an IP address.
  • Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
  • Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules.
  • Turn off WISH, and WPS under Advanced.
  • WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
  • Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.

Ensure that your VPN supports more than one connection and you may need to contact D-Link support to ensure that this model router support multiple VPN connections as well.
« Last Edit: August 02, 2013, 06:38:43 AM by FurryNutz »
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Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

sampat.kundu

  • Level 1 Member
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  • Posts: 2

Hi,

Please find below the information,

What Hardware version is your router? Look at sticker under router.
- Hardware Version is B1
What Firmware version is currently loaded? Found on the routers web page under status.
- Firmware version 2.00NA

What region are you located?
- Cupertino, California

Are you wired or wireless connected to the router?
- Wireless connected

Internet Service Provider and Modem Configurations
What ISP Service do you have? Cable or DSL?
- Cable

What ISP Modem Mfr. and model # do you have?
- Motorola surfboard and Model#SB5101U

What ISP Modem service link speeds UP and Down do you have?
- Download on an average 15 Mbps and upload around 5-10 Mbps

Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
- 1500

Thanks,
Sampat
« Last Edit: August 04, 2013, 10:26:22 AM by sampat.kundu »
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