• March 19, 2024, 02:23:19 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: DCS8200LH & send email with the image  (Read 17871 times)

mickae1

  • Level 1 Member
  • *
  • Posts: 4
DCS8200LH & send email with the image
« on: October 15, 2016, 12:19:32 PM »

Hi,

I have the camera DCS8200LH, It's working with the app. But when it send notification by mail, I don't have image attached with it ... .
Also the web interface is not working on the port 80 .
I can't upgrade the firmware because I need the web interface to upgrade the camera ! http://support.dlink.com/ProductInfo.aspx?m=DCS-8200LH


What is wrong with this camera ?
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DCS8200LH & send email with the image
« Reply #1 on: October 15, 2016, 12:24:29 PM »

Link>Welcome!

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?
  • Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
  • Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner to find out. How many?

I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool as a troubleshooting step: 192.168.#.82  DHCP

Log into the main host routers web page and find the connected clients table and see if the camera is connected there and its IP address. You can use this IP address to connect to the cameras admin page when locally connected at home.

I don't think there is a FW update available as of yet.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

mickae1

  • Level 1 Member
  • *
  • Posts: 4
Re: DCS8200LH & send email with the image
« Reply #2 on: October 15, 2016, 11:33:55 PM »

Hi,

Thank you for the help :)

the model is the DCS-8200LH-DD45
HW ver A1 FW ver 1.00

the firmware that is loaded is the version 1.00 ( mydlink home application is working )
I'm in france

What Mfr and model is the main host router?  I don't get it.

the wifi configuration of my router :


The camera is close to the main host router .... The network is working fine because I can ping the IP address of the camera without problem.

THe problem is that when i use chrome to connect to the ip address of the camera I just got the error message : 404 Not Found.

But I'm sure it's working because my browser show the icon of the camera in the tab :


You told me to use the camera admin page, but there is none ! just a blank page with 404 not found ! And yes you can upgrade the firmware, it's what this link say :
http://support.dlink.com/ProductInfo.aspx?m=DCS-8200LH

The last one is Firmware (1.01.01)   And I have 1.00 !

From this link : ftp://ftp2.dlink.com/PRODUCTS/DCS-8200LH/REVA/DCS-8200LH_REVA_RELEASENOTES_1.01.01_EN.PDF

It say that I have to go in he web page of the camera to change the firmware ! Funny I don't have a web page ! Just a blank page with error 404 !
« Last Edit: October 15, 2016, 11:36:42 PM by mickae1 »
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DCS8200LH & send email with the image
« Reply #3 on: October 17, 2016, 06:46:23 AM »

What is the Make and Model of the main host router? Looks like an Asus?
Try Opera or FF or IE11 browsers...

Please find and use FW and information from your regional D-Link support site for this model camera:
http://www.dlink.com/fr/fr/support/product/dcs-8200lh-mydlink-home-panoramic-hd-camera

If you can't seem to connect or get access to the camera at all, I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

magnum

  • Level 1 Member
  • *
  • Posts: 1
Re: DCS8200LH & send email with the image
« Reply #4 on: October 29, 2016, 05:49:55 PM »

I am having the same problem - "404 Not Found message when trying to access the camera's admin feature. It's obviously reaching the camera, but the web interface is not finding a page to render.
Logged

mickae1

  • Level 1 Member
  • *
  • Posts: 4
Re: DCS8200LH & send email with the image
« Reply #5 on: October 30, 2016, 10:48:35 AM »

Yes I'm worried too that the camera doesn't do anything usefull !
Logged

paulPG

  • Level 1 Member
  • *
  • Posts: 1
Re: DCS8200LH & send email with the image
« Reply #6 on: November 26, 2016, 04:07:57 PM »

I have exactly the same problem, I can NOT log in to the camera web page to alter any settings, I cant even get it to record. its like the web page address is wrong.

' 404 not found '

Could someone post the correct web log in page that I could paste into the browser?

Paul
« Last Edit: November 26, 2016, 04:11:24 PM by paulPG »
Logged

mickae1

  • Level 1 Member
  • *
  • Posts: 4
Re: DCS8200LH & send email with the image
« Reply #7 on: November 27, 2016, 05:07:44 AM »

I had an answer from the support. They said that the camera is like that, you have no web server. So this camera is useless .You can have notification when there is movement, but you can't get the picture with it ! You have to go yourself on the application to see the intruder ! Which will be too late !

Great camera ! useless camera !
Logged

RYAT3

  • Level 10 Member
  • *****
  • Posts: 2254
Re: DCS8200LH & send email with the image
« Reply #8 on: November 27, 2016, 06:51:02 AM »

I had an answer from the support. They said that the camera is like that, you have no web server. So this camera is useless .You can have notification when there is movement, but you can't get the picture with it ! You have to go yourself on the application to see the intruder ! Which will be too late !

Great camera ! useless camera !

It looks like you all are correct.  I read the user manual, and quick install guide, and the release notes.

I see nothing at iftt to email an image.  https://ifttt.com/dlink_connected_home_camera

The release notes say to log into the camera firmware and upload the .bin file.  Which is impossible if there is no webserver to connect to.

I didn't see anything else in the user manual on how to upload a firmware through the app.

I don't have this camera so I can't test anything out - but it is really odd to release a F/W that can't be uploaded.

Dlink has to clarify how to upload the F/W 1.01.  Someone some where has to know how to log into the WEB UI as specified in the release notes:

ftp://ftp2.dlink.com/PRODUCTS/DCS-8200LH/REVA/DCS-8200LH_REVA_RELEASENOTES_1.01.01_EN.PDF
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DCS8200LH & send email with the image
« Reply #9 on: November 27, 2016, 12:22:38 PM »

Why not use D-View Cam to record all video from the DCS camera to video file, then you'll have video file evidence and notifications.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

omlas01

  • Level 1 Member
  • *
  • Posts: 1
Re: DCS8200LH & send email with the image
« Reply #10 on: November 12, 2019, 11:44:57 PM »

I had an answer from the support. They said that the camera is like that, you have no web server. So this camera is useless .You can have notification when there is movement, but you can't get the picture with it ! You have to go yourself on the application to see the intruder ! Which will be too late !

Great camera ! useless camera !

I've also contacted to support and they confirmed again, that there is no web access for this camera. If it's required, then DCS-960 is the alternative product.
BUT!
Support gave a really useful info, which was not published officially:
RTSP is working!  :) :) :)
To access the stream, use the following address:
rtsp://admin:PIN@IP/play1.sdp for low resolution and play2.sdp for high resolution video stream.

You can find your PIN on the back of the camera and IP is the address of the camera.
Logged