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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: DSM-312  (Read 38255 times)


  • Level 1 Member
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  • Posts: 1
« on: July 24, 2013, 11:28:38 AM »

I have been using the DSM-312 for about a month and yesterday I commented to my wife that I needed to buy a couple more and wouldn't you know it a couple of hours later I could not connect to Netflix.  I get a generic can't connect to Netflix error.  The first think I checked was my wireless connectivity and everything was fine.  The next thing I tried was powering off...  no luck!  Then I tried to deactivate through settings => maintenance...  Didn't work...  I then attempted the Netflix fix of pressing up up down down....etc  I thought I was getting close because I got a new screen that asked if I wanted to deactivate and I verified yes...  Didn't work... It looks like everything I try isn't allowing me to disconnect it still has the same ESN.  Is there anything else I can try?