D-Link Forums

The Graveyard - Products No Longer Supported => IP Cameras => DCS-931L => Topic started by: kkx on May 08, 2016, 04:08:23 PM

Title: 931L bricked - emergency firmware update - failed to upload
Post by: kkx on May 08, 2016, 04:08:23 PM

This camera is working fine until an firmware upgrade trigger from the mobile app bricked it.

Tried to load the emergency firmware update page by setting my router and computer to 192.168.0.x and press the reset button and power cycle the camera.

Manage to load the firmware update page. Downloaded the latest v13 firmware, and try to upload it.

At 97% it failed.

Tried a few time with different version of firmware. No change. Sometime the upload can hang at 1%.

Anyone face the same situation and have a solution? Would be a waste to just through this away.

-kkx

Title: Re: 931L bricked - emergency firmware update - failed to upload
Post by: FurryNutz on May 08, 2016, 07:12:50 PM

If the following fails, then you'll need to contact D-Link support to see what your options are:
Emergency Recovery Mode (http://forums.dlink.com/index.php?topic=44909.msg163599#msg163599)

Title: Re: 931L bricked - emergency firmware update - failed to upload
Post by: Allen on May 08, 2016, 10:29:09 PM

Suggest you to use the older browser (like IE8) to execute the firmware rescue.

Title: Re: 931L bricked - emergency firmware update - failed to upload
Post by: kkx on May 09, 2016, 09:54:03 AM

Will try again using IE8 and see if that works.

Otherwise see if I get Dlink customer service to help me out.

Thanks.

Title: Re: 931L bricked - emergency firmware update - failed to upload
Post by: FurryNutz on May 09, 2016, 11:18:20 AM

Let us know how it turns out.  ;)