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[R3XNebular]

Definitely firmware related, experiencing this on three different computers. Shareport worked fine for 1.22, so I would rather have a firmware fixed then to go through all these driver stuff

[EddieZ]

Perhaps it's a good idea to isolate the issue based on the hardware version (a2/3/4). A poll for example...

[Alexx]

EddieZ, I will test it when I get the chance, but my laptop has a fairly recent format and OS install (around 2 months ago) so I wouldn't keep my hopes up.

Running A4 hardware.

[Xinot]

If you have multicast enables on the router it's the Shareport utility together with the network layer in your PC. I have had the issue to once, did a complete network reinstall, reinstalled Shareport and the problem was gone.

I did this all and no go. Available but can not connect.

DIR-655 H/W: A3 F/W: 1.31 + SharePort 1.10 + XP SP3 + RTL8111B lan.
So A3 have this problem for sure.

[cc999]

Look here:

http://forums.dlink.com/index.php?topic=5328.0

Charlie C

[Alexx]

Why? Shareport is broken in both 1.30 and 1.31 it doesn't matter. By the way 1.31 is definitely better than 1.30.

[cc999]

Alexx you are wrong. Shareport is working perfectly with 1.30. On 1.31 I could see my
stand alone HD but it would not connect. Same conditions with 1.30 it works perfectly.

Charlie

[Alexx]

Then how come it doesn't work for me and many others? I was using 1.30 from the day it was released so i think i would notice if it worked or not. Did you try to reboot your router with 1.31 and it still didn't work? If so that's not what we're talking about because rebooting the router fixes the problem for a short while.

While one of the symptoms is that it either doesn't connect, or disconnects after a few seconds, it is not the actual problem because even when it does connect the device connected still doesn't respond.

[Lycan]

Alexx,
 Did you properly uninstall the older client before upgrading the firmware?
There is a newer client that needs to be installed.

[R3XNebular]

We have uninstalled, reinstalled the client several times, the new one.

[Lycan]

Try this.
Uninstall the client. Remove any antivirus you might be running. Then do a registry clean. Re-install updated client, then virus software.

See that does it.

[Alexx]

Alright I just tried it. It is working right now but I did a reboot not too long ago so I will report back in a couple of hours.

[Alexx]

You know what? It's still working after several hours now. I'm really surprised. I'll do some more testing before i conclude that the problem is completely gone but so far so good!

Here are the steps i did, if other people have the same problem and would like to give it a go.

1. Uninstalled Shareport 1.10
2. Uninstalled the Antivirus software. In my case AVG 8.0 Free edition.
3. Rebooted the computer (it will probably ask for this after the uninstallation).
3. After rebooting I did a full registry clean and normal clean with CCleaner.
4. Installed Shareport 1.10

I think the only imporant step here is the regclean (to clean up after earlier shareport version), because my other computer doesn't even have antivirus installed, but you might as well do all the steps while you're at it.

[Lycan]

Actually it was a combination of removing the virus scanner and the regclean.

[rjsy2k]

Hi all,
same issue for me after installing Firmware 1.31, Shareport has stopped working for me

I've tried uninstalling Shareport (V1.14) and running Reg clean, reboot & reinstall Shareport but still no joy 

The only thing I didn't do was also unistall my antivirus software...in my case NAV 2009.

Will try the full suggested process tonight & report back.

Hardware Version---> A3