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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-865L => Topic started by: SteveM on November 30, 2017, 08:37:10 AM

Title: No Internet on Guest Network
Post by: SteveM on November 30, 2017, 08:37:10 AM
I have attempted to set up a guest network on my DIR-865L but can't get internet service in spite of having it on the primary network.  Hopefully it is just a configuration issue, but I have tried a bunch of things and still found no success.  I am using the device as an access point (it is hard wired to the DHCP router) and I have disabled DHCP on this device.

Here are some key settings:

Setup> Network Settings> Router Settings> Enable DNS Relay (unchecked)
Setup> Network Settings> DHCP Server Settings> Enable DHCP Server (unchecked)
Advanced> UPNP> Enable UPnP IGD: (unchecked)

Primary wireless network works fine, but guest network does not connect to internet. This is true of both bands in both cases.   Also, I have other access points (Asus) with guest internet working fine so I don't think it is a router configuration problem.  Am I missing something?  How can I troubleshoot this?

Thanks!


Title: Re: No Internet on Guest Network
Post by: FurryNutz on November 30, 2017, 08:39:48 AM
How is the cable connected? Lan to lan? Ap mode doesn’t support guest zone
Title: Re: No Internet on Guest Network
Post by: SteveM on November 30, 2017, 08:58:51 AM
The DIR-865L is connected by ethernet cable through a switch to the router.  I guess you have answered it if it simply doesn't support the guest zone in this configuration.  Thanks!
Title: Re: No Internet on Guest Network
Post by: FurryNutz on November 30, 2017, 09:09:03 AM
Guest zone requires the Wan port and router mode.

Good luck