D-Link Forums

D-Link Wireless Routers for Home and Small Business => DIR-882 => Topic started by: koblak5 on March 04, 2018, 12:59:34 PM

Title: 5GHz SSID disappeared
Post by: koblak5 on March 04, 2018, 12:59:34 PM
Recently bought Dlink DIR-882 and updated it to recent firmware (HW:A1, FW:1.01).
In portal disabled SmartConnect and configured 5GHz only (custom SSID, WPA2, 802.11 ac only, auto channel, visible) - this worked fantastic for first two days.
Later, 5GHz SSID just disappeared, no iphone7 or Ipad can see it.
Enabling the 2.4GHz (different SSID) working without an issue.

I've tried several things: factory defaults, no security, single mode N, forcing channel to 48/149 - nothing helped, just can't see 5GHz SSID, not discoverable.
Don't have other 2.4Ghz or 5Ghz cordless phones  or WiFi APs,

Really out of ideas what to test next.
Title: Re: 5GHz SSID disappeared
Post by: FurryNutz on March 04, 2018, 01:30:28 PM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

Try v1.02 FW?
http://forums.dlink.com/index.php?topic=73093.0 (http://forums.dlink.com/index.php?topic=73093.0)
Follow the FW update process:
Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)
Title: Re: 5GHz SSID disappeared
Post by: koblak5 on March 04, 2018, 02:26:56 PM
Quote from: FurryNutz on March 04, 2018, 01:30:28 PM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

Try v1.02 FW?
http://forums.dlink.com/index.php?topic=73093.0 (http://forums.dlink.com/index.php?topic=73093.0)
Follow the FW update process:
Link> >FW Update Process (http://forums.dlink.com/index.php?topic=42457.0)

Just tried it with FCD after, same thing. 5Ghz SSID is not discoverable
Title: Re: 5GHz SSID disappeared
Post by: FurryNutz on March 04, 2018, 03:11:40 PM
I recommend you return the unit to place of purchase or get a hold of D-Link support and ask for an RMA.
Title: Re: 5GHz SSID disappeared
Post by: koblak5 on March 04, 2018, 03:14:27 PM
Quote from: FurryNutz on March 04, 2018, 03:11:40 PM
I recommend you return the unit to place of purchase or get a hold of D-Link support and ask for an RMA.

Tnx
Title: Re: 5GHz SSID disappeared
Post by: FurryNutz on March 04, 2018, 09:23:41 PM
Let us know how it turns out.