D-Link Forums
The Graveyard - Products No Longer Supported => D-Link Storage => DNR-202L => Topic started by: TesauroJ on October 09, 2015, 05:15:02 AM
-
Since the issue with "revoked certificates" I have not been able to access the GUI on my DNR-202L. When I go to the 202 webpage I get the "revoked certificate" message and when I click on the gear icon nothing happens. I reset the 200 to default and downloaded the latest installer and firmware update (v 2.02.00). I was able to set the 202 up with the installer and am able to see it on MyDlink. I however can not update the firmware from the MyDlink site nor can I access the GUI from the 202 webpage. Any help would be appreciated!
Thanks
John
-
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email or FB> https://www.facebook.com/mydlink?fref=ts (https://www.facebook.com/mydlink?fref=ts).
Let us know how it goes please.
-
Since the issue with "revoked certificates" I have not been able to access the GUI on my DNR-202L. When I go to the 202 webpage I get the "revoked certificate" message and when I click on the gear icon nothing happens. I reset the 200 to default and downloaded the latest installer and firmware update (v 2.02.00). I was able to set the 202 up with the installer and am able to see it on MyDlink. I however can not update the firmware from the MyDlink site nor can I access the GUI from the 202 webpage. Any help would be appreciated!
Thanks
John
Under Windows 10, Firefox and Chrome do not allow the execution of the Java plugin to run due to a certificate issue (D-Link is working on this). Try using IE version 11 and make sure to allow the execution of Java when asked.
You should be able click the "double-gear" looking icon to get to "Firmware Upgrade" under the Maintenance section on the left panel.
let us know if you still have issues. Thanks!
-
I use FF but tried using IE11. When I do that it asks to install ActiveX, if I click ok Win10 won't let it install because it comes from an untrusted source. Java does not appear to run either even though JRE is enabled. I still can not access the GUI when I press the gear on the left side. As an aside, I know the DNR-202 is functioning and recording because I can access the video on my IPhone using DLink NVR. Is something in the browser stopping access to the 202 tools page?
-
Sorry to heard that did not work for you, there is always the mydlink portal, although this may not be the best way to do this, is still a viable option.
- Login to the mydlink.com portal
- Select the DNR-202L from the list. The page should come up with a message regarding firmware upgrade needed. Follow the instructions there.
- The process takes about 10 mins, depending on your internet connection.
The moment you upgrade the firmware, you should be able to install the Active X in IE 11 or run Java in FF
Let us know if it works.
-
I've tried numerous times to install the firmware update from the MyDlink site but each time after about 10 minutes I get a message that "Update Failed".
-
What browser are you using for doing FW updates? I recommend either IE or FF and be sure to disable any PC security software as well including any browser add-ons as these can interfere with the update process.
-
Thanks for your response. I tried what you suggested using FF and IE11 but to no avail. The firmware will not install from the MyDlink site!
-
I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
-
I worked around the issue by installing and older version of Java. Version Java 7 update 55. I have not tried newer to test if it works but I am now able to see live view, motion detection grid or anything related to Java.
Some IP Cameras donīt have a firmware update to solve this problem. I think.
Hope this helps...
-
Thank you for the information. D-Link is aware of these issues and is working hard to resolve them. I presume that the next FW update will resolve this and users should be able to use the most current Java software or plug-in available. Please be patient while they work on getting it resolved. If users are needed immediate help and information, I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
I worked around the issue by installing and older version of Java. Version Java 7 update 55. I have not tried newer to test if it works but I am now able to see live view, motion detection grid or anything related to Java.
Some IP Cameras donīt have a firmware update to solve this problem. I think.
Hope this helps...
-
Here is another way of bypassing the browser update process. This is even useful for those of you who may temporarily have bricked your unit trying to get access due to a number of resets.
How do I manually update the firmware on my DNR-202L (http://support.dlink.com/FAQView.aspx?f=ST1P9C0jMxkTqMSBvzlquA%3d%3d)
-
Kakashi
I tried as you suggested and it did not work.
-
Thanks to some collected feedback, D-Link support made some adjustments to the the USB stick upgrade process to ensure it's success, please give a run once more making sure to follow the FAQ steps.
Let us know how it goes!
-
Again did not work! How long should it take the update to install? When I started the process per instructions I noticed that the red light never flashed but came on solid immediately. I released the scan button and noticed the led on the USB stick blinked several times but the red light stayed solid. I left the USB stick in and left the unit for about 15 minutes. When I returned the red light was still solid. I then removed the USB stick and reconnected it to my network. I had to use the setup program for the unit and after that I still got the message re: java and still could not access the tools menu. When I viewed the USB stick on explorer I noticed an avdata folder had been installed on it by the unit. Any more suggestions!
-
Again did not work! How long should it take the update to install? When I started the process per instructions I noticed that the red light never flashed but came on solid immediately. I released the scan button and noticed the led on the USB stick blinked several times but the red light stayed solid.....
I'm sorry you are having trouble with this process and thanks for letting me know where you are getting stuck. I seems you are releasing the scan bottom too soon... so try this...
Ensure your DNR is OFF, once you have connected the USB stick containing the new firmware with the .bin file renamed to update.bin on the HDD1 port of the DNR-202L, then follow the steps below:
1. Press and hold the SCAN button and then connect the power back to the unit. (don't let go of the SCAN button)
2. Keep holding the SCAN button until the LED ring is blinking red (this may take some time, as the unit starts up it's normal boot up sequence), you'll heard two beeps (one long and one short), keep holding the scan button until the LED ring is blinking red. Let go of the scan button (upgrade process has started)
3. Wait until you hear two short beeps (at least 3 minutes...) which means the upgrade process has ended. (LED light will be solid blue again)
4. REBOOT the unit by unplugging and reconnecting the power.
after the reboot, you will be able to find it on your network when using the latest installation wizard.
Give it a run and let us know.
-
Bingo! Finally worked but here is what actually happened. I was holding the scan button but there was one beep and it started blinking blue. I released the scan button and then it started blinking red. About 3 minutes later there was one long beep and then a solid blue light. I rebooted the unit in order for the install wizard to see it. After that it seems to work fine except the java crashes one time when I access the web page.
-
Glad you got it working. Enjoy. ;)
-
Bingo! Finally worked but here is what actually happened. I was holding the scan button but there was one beep and it started blinking blue. I released the scan button and then it started blinking red. About 3 minutes later there was one long beep and then a solid blue light. I rebooted the unit in order for the install wizard to see it. After that it seems to work fine except the java crashes one time when I access the web page.
** THIS Reply above is how I finally got the firmware upgraded! The instructions D-Link provides is *NOT* correct for all DNR-202L models. I followed Tesauro's method above and mine upgrade finally worked as well. Following the D-Link provided instructions failed every time **
-
Thanks for the feed back. I'll be sure to have D-Link review this and I'm sure they will make corrections where needed.
-
hi,
is there any indication that dlink is going to drop Java for something a bit more... modern???
Java for web is full of security holes and for a reason most modern browsers simply block it and make it difficult to use.
not to mention that its not supported on any mobile/tablet OS.
Ive only been able to use the management UI in IE11 and needless to say, thats not my goto browser...
not to mention how old and clunky the UI is so much so that I can barely understand how to use it. buts thats a different story.
-
Nothing at this time.
Thanks for the feedback.
hi,
is there any indication that dlink is going to drop Java for something a bit more... modern???
Java for web is full of security holes and for a reason most modern browsers simply block it and make it difficult to use.
not to mention that its not supported on any mobile/tablet OS.
Ive only been able to use the management UI in IE11 and needless to say, thats not my goto browser...
not to mention how old and clunky the UI is so much so that I can barely understand how to use it. buts thats a different story.