Reading your posts, I understand that you (ECF) are somehow involved with this firmware issue.
You stated that you're working on the issue, correct?
My question, since I understand you must be a Dlink employee, is:
How come regular tech support guys (either phone or email) are CLUELESS regarding this firmware issue, and they make you lose time with them, and they ask stupid questions, etc etc etc
How come this company does NOT train its support personnel to provide better and informed answers to customers?