What FW is currently loaded now? v1.02?
Was a factory reset performed after loading v1.02?
I would do this,
3rd Party Security Software Configurations- Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
- Turn off all devices accept for one wired PC while testing.
Check cable between Modem and Router, swap out to be sure. Link>
Cat6 is recommended.Then turn OFF the ISP modem. Directly LAN wire to the back of the 868L an connect to the routers web page. Log in and go to Tools/System and select the Restore Factory settings and let the router reset.
While this happens, Turn ON the ISP modem and let it come to ready. After it comes to ready, Log back into the 868L and follow the set up wizard that appears.
The first step is to attempt to establish a complete internet connection with out having to configure anything. If the ISP modem is online and all is connected well, the 868L should find and set up automatically the connection. Select next and it should prompt you for Wireless SSID name and PW information. You can change the SSID name to anything you like. Keep setting up the router wizard an at the end it should reboot once more.
For doing any FW updates, Please follow this:
FW Update ProcessLet us know....