D-Link Forums

The Graveyard - Products No Longer Supported => IP Cameras => DCS-5020L => Topic started by: ccking on January 24, 2017, 01:55:35 AM

Title: [Bug] 1.14.09 Image Setup not compatible with Camera Control
Post by: ccking on January 24, 2017, 01:55:35 AM

My settings...
FW 1.14.09
Image Setup - Flip Image & Mirror (Check)
Camera Control - Preset Position (Customize 3 positions)
Camera Control - Home Definition

When restart camera...
The Home Definition will change from
top left to bottom right... (Preset Position have same bug)
Need to manual press Home Definition...
Very big bug why no one report...

And I downgrade to 1.13.05 cant add camera to mydlink...
So ASAP fix this bug...

Thanks...

Title: Re: [Bug] 1.14.09 Image Setup not compatible with Camera Control
Post by: FurryNutz on January 24, 2017, 07:20:19 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

Be sure you are using FW from this site for your region:
https://sg.mydlink.com/download (https://sg.mydlink.com/download)

What browser are you using? Try FF browser?

If you don't see any differences between browsers,I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email. Nobody has posted about this issue as of yet.

Title: Re: [Bug] 1.14.09 Image Setup not compatible with Camera Control
Post by: ccking on August 11, 2018, 02:09:29 PM

Firmware 1.15.12 released
http://forums.dlink.com/index.php?topic=73920.0
"Fixed home position issue when flip/mirror enabled."

oh my god!!!
finally fixed this problem...
already waiting 1 year 6 month!!!
dlink efficiency can’t imagine...
let me no buy dlink anymore...
sad...

Title: Re: [Bug] 1.14.09 Image Setup not compatible with Camera Control
Post by: FurryNutz on August 12, 2018, 11:26:59 AM

Glad it's fixed.
Good Luck.