D-Link Forums
D-Link Mobile Apps => mydlink App => Topic started by: skyseek on May 20, 2019, 07:10:45 AM
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I have installed two DCS-5025L cameras. Using the D-Link home app, the PAN response and general operation is really slow! It is almost unusable. It seems Camera manufacturers are not keeping up with bandwidth requirements for the camera to operate as advertised. Ring has the same issues with Lag!
Please advise.
Thanks
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Link>Welcome! (http://forums.dlink.com/index.php?topic=49573.0)
- What Hardware version is your DCS? Look at the sticker behind or under the camera.
- Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DCSs web page under status.
- What region are you located?
What mobile device are you using with the app?
What Mfr and model is the main host router?
What wireless modes are you using?
What is the distance between the Camera and the main host router?
How many other wireless devices do you have connected to the main host router?
- Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
- Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner (http://forums.dlink.com/index.php?topic=48327.0) to find out. How many?
I recommend setting a static IP address ON the cameras outside of the main host routers default DHCP IP address pool as a troubleshooting step: 192.168.#.25 and .26 DHCP (http://forums.dlink.com/index.php?topic=58017.0)
Test cameras with uPnP and uPnP Port Forwarding (http://forums.dlink.com/index.php?topic=37689.0) both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com (http://forums.dlink.com/index.php?topic=62395.0)