D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DIR-655 => Topic started by: yddas.leahpar on May 18, 2020, 03:56:49 PM
-
Hello,
My DIR-655, Hardware Version: B1, Firmware Version: 2.11NA keeps rebooting all the time. This started to happen after resetting to factory settings. Can you please help? Really appreciate the support from the community.
-
Link>Welcome! (http://forums.dlink.com/index.php?topic=49573.0)
- What region are you located?
Internet Service Provider and Modem Configurations
- What ISP Service do you have? Cable or DSL?
- What ISP Modem Mfr. and model # do you have?
Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)
- Ensure the default (dlink) SSID name is changed. Ensure that different SSID names are used between each WiFi 2.4/5Ghz radios. Can be anything and not something that's already in use by any neighbouring WiFi routers. Under Setup/Wireless/Manual.
- What wireless modes are you using?
- 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
- Channel Width set for Auto 20/40Mhz or try 20Mhz only.
- Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channels) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions.
- What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.
- What wireless devices do you have connected?
- Ensure any devices with WiFi adapter drivers are updated.
- Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
- Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner (http://forums.dlink.com/index.php?topic=48327.0) to find out. How many?
Try updating to the last FW release:
http://forums.dlink.com/index.php?topic=72893.0
-
Answers follow.
Internet Service Provider and Modem Configurations
What ISP Service do you have? Cable or DSL? - Cable
What ISP Modem Mfr. and model # do you have? Motorola SBV5121
Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy - Ok, took all actions.
Ensure the default (dlink) SSID name is changed. Ensure that different SSID names are used between each WiFi 2.4/5Ghz radios. Can be anything and not something that's already in use by any neighbouring WiFi routers. Under Setup/Wireless/Manual. - Ok, took all actions.
What wireless modes are you using?
2.4Ghz Routers only: Try single mode G or N or mixed G and N? - Changed to mixed G and N.
Channel Width set for Auto 20/40Mhz or try 20Mhz only. - Changed to Auto 20/40Mhz.
Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions. - Channel changed to 11.
What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES. - Changed to WPA Personal, WAP2 only and AES.
What wireless devices do you have connected? - 2 Laptops and 2 cellphones (iphone and motorola)
Ensure any devices with WiFi adapter drivers are updated. - Updated
Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences? - None
Any other WiFi routers in the area that maybe causing interferences? Link> Use a WiFi Scanner to find out. How many? Only one from neighbor, but in another channel.
-
Does the router still reboot?
-
It worked! I have taken a little while to reply just to make sure it is ok. THANK YOU SO MUCH FOR YOUR SUPPORT!!!
-
Glad you got it working.
Enjoy. ;)