D-Link FAQ > D-Link Wi-Fi App FAQs

Why am I seeing my device multiple times in the device list in the Wi-Fi app?

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GreenBay42:
Devices running Windows 10, Android 10 and iOS 14 or later have a security feature that randomly changes their MAC addresses when connecting to a network. This feature MAC address randomization is enabled by default on Android 10 and iOS 14 devices.

The D-Link Wi-Fi app uses MAC addresses to communicate with connected client devices. If your client device is assigned a new MAC address, that device will appear as a newly connected device. Due to MAC address randomization, parental control features may not work. To stop using MAC address randomization, please refer to the steps below.

To disable MAC randomization on Android 10:
1.   Launch the Android Settings app.
2.   Tap Network and Internet.
3.   Select Wi-Fi.
4.   Tap the gear icon next to your home WiFi connection.
5.   Select Advanced.
6.   Select Privacy.
7.   Select Use device MAC.

To disable MAC randomization (private addresses) on iOS 14:
1.   Launch the iOS Settings app.
2.   Tap Wi-Fi.
3.   Tap the information icon next to your home WiFi connection.
4.   Toggle the Use Private Address feature on.

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