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[lestells]

I've had my DGL-4500 for a few years.  Recently the connected devices do not list on the STATUS page.  Hardwired and wireless, it doesn't matter.  I've reset to factory settings and reloaded 1.23 firmware.  Any ideas?  Other than that it seems to be working okay.

[FurryNutz]

Link>Welcome!

• What region are you located?
• Are you wired or wireless connected to the router?
• Has a Factory Reset been performed?
• Was a Factory Reset performed before and after any firmware updates then set up from scratch?

FW Update Process

• Was the router working before any firmware updates?

PC Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Be sure to log into the Admin account on the router.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection


Are devices setup for automatic networking or do you have static IP addresses assign ON each device? The use of static IP addresses on devices will prevent them from being displayed on the Status page or Dynamic DHCP Clients List.

[lestells]

Thank you!  It was compatibility view in my IE 11.  All is good.  Awesome response time.  I just posted this and it's fixed a few minutes later.

[FurryNutz]

Glad you got it working. Enjoy.