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Author Topic: DCS-2132L revA Firmware v1.03.09 kills video recording  (Read 2575 times)

mediatrek

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DCS-2132L revA Firmware v1.03.09 kills video recording
« on: September 21, 2014, 11:38:53 AM »

Ever since doing a required firmware update (pushed to use in order to continue using myDlink remote viewing) to v1.03.09 for my DCS-2132L revA, the video recordings from the camera to my home server and/or inserted SD cards have all been corrupted or in most cases completely distorted. If selecting the MPEG4 option, the video comes out looking like this 1.24MB example I have uploaded here:

https://drive.google.com/file/d/0B79__ZqiAsNvSlRsc2o4ODJKcXc/edit?usp=sharing

(note: the camera is looking down into my bird's cage... not that you can really tell)

If selecting the H.264 mode option, the files are not at all playable on numerous devices. Same with the JPEG option. This was not the case on v1.02.00, which I would rollback to, except one can not if they wish to continue to use remote viewing with the myDlink app.

I performed a hard reset of the DCS-2132L and also re-flashed the firmware. I am still having the same issues. Any snapshot stills captured look like they always have.

I emailed dLink support (and have been waiting a longtime to hear back), in the meantime does anyone have any thoughts?
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FurryNutz

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Re: DCS-2132L revA Firmware v1.03.09 kills video recording
« Reply #1 on: September 21, 2014, 11:52:28 AM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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