• October 20, 2021, 01:44:47 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  


This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Impossible to connect on a DHP-W306AV with my smartphone  (Read 2153 times)


  • Level 1 Member
  • *
  • Posts: 1
Impossible to connect on a DHP-W306AV with my smartphone
« on: December 29, 2013, 01:25:46 PM »

Hello, just installed my new DHP-W306AV. It works on my laptop, I see the SSID and can connect to the internet.

But when I try it on my iphone4S, it just says "Impossible to connect" just after I type my password. I tried without security, but still nothing.

FYI, I can connect my smartphone to the router. Just not to the DHP-W306AV.

Is there some way to get it to work ?


  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49848
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Impossible to connect on a DHP-W306AV with my smartphone
« Reply #1 on: December 29, 2013, 01:30:19 PM »


  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
  • Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
  • Channel Width set for Auto 20/40Mhz or try 20Mhz only.
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
  • Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.