D-Link Forums
The Graveyard - Products No Longer Supported => Routers / COVR => DGL-4500 => Topic started by: Ru-Fi-Oh on October 19, 2009, 02:06:14 PM
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Here it is folks.. I think you guys know the drill.
http://forums.dlink.com/index.php?topic=8822.0
post your feedback in this thread. Sorry for the wait and thank you for being patient.
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Thank you D-Link , glad to hear that you are listening :-) Downloading firmware now. Will post on settings and up-time once I have it configured and ready to go.
Continued:
After about 1 hr uptime doing nothing special, just normal browsing etc.
Later on I will turn on my xbox360 and stream movies and also will play some live games (Call of Duty 4)
(http://i202.photobucket.com/albums/aa176/someairforcedude/DLink%20Stats/Stats.jpg)
(http://i202.photobucket.com/albums/aa176/someairforcedude/DLink%20Stats/StatsAfter1Hruptime.jpg)
(http://www.speedtest.net/result/597946968.png)
Now I will post another set after its been up for 24 hrs, and during the break I will be using xbox live to play games on, I will extensively use my Windows home server, and I will enable the wireless on my laptop and try to download torrents after which I will upload those torrents using my laptop to the server. The wireless upload speed on my laptop still isn't too good so you all know. It was transferring a 50MB file in about 3-4 minutes...if that tells you guys how fast it is. But I am going to turn off this router for 1 minute, unplugged and all that good stuff and leave it and then I will turn it back on, and will test it for the next 24 hours. We can then see if it makes any difference.
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whats new in this build??
All I care about is wireless signal strength and stability
Before when I was within 20 feet of the router it would say 100%, now the best I can get is 80% even when I am close to the router.
Did they try to lower the range of this router so we dump it, and so we go out and buy new routers????
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Ed, supposed to have a lot of stability in this version for the WAN/LAN side of things, supposed to fix the lockups and having to restart router etc...
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Thanks ;D
!!!!update!!!!
after firmware update
(http://www.speedtest.net/result/597154051.png) (http://www.speedtest.net)
HAPPY DAYS ARE HERE AGAIN
will report in a few days if it holds up, thanks again
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Ill set up my router tomorrow and test it and see if i experience any issues.
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I had the b03 beta private build before and router rebooted itself last night around 3AM, that's less than 1 day run. I'll try this one see if it make any difference.
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Installed last night, felt no fixes with latency. WoW was still sitting at 200-300ms, youtube videos still lagged behind. Cox blames my equipment, you'll blame my provider. Yay!
Anyway heres the speedtest.
(http://www.speedtest.net/result/597728301.png) (http://www.speedtest.net)
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Installed last night, felt no fixes with latency. WoW was still sitting at 200-300ms, youtube videos still lagged behind. Cox blames my equipment, you'll blame my provider. Yay!
[/URL]
Shouldn't that be easy to determine? do a traceroute to some remote address, like yahoo.com, then run a few continuous pings to the first few hops and a few of the other hops along the way. Then do the same thing without the router in between to compare? Or does ping latency not suffer from the issue you are describing? is the issue only under heavy load etc? Again, you should be able to try it with and without the router to be able to know if it is the router. if it does it without the router, then your ISP couldn't really argue the fault is with your equipment per say, assuming you test from more than one machine.
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flashed reset to factory and put my settings in by hand
(http://www.speedtest.net/result/597795718.png) (http://www.speedtest.net)
little better but speed was never really an issue
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Installed last night, felt no fixes with latency. WoW was still sitting at 200-300ms, youtube videos still lagged behind. Cox blames my equipment, you'll blame my provider. Yay!
Yea i would honestly think its your ISP or the modem itself. I get about 4.5Mb download and 0.56MB upload and i get a latency of 61ms on WOW going though wireless have no problem watching TV online, and no problem with you tube videos.
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I'm one of the people who had problems with the router slowing to a crawl after a few days and eventually needing to be rebooted. So far so good with this new firmware. Will report again in a few days. :)
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I had a problem saving my configuration. The save went normally with no indication of a problem but when I tried to restore it, I got a "Restore out of valid range" error. Luckily I had an older version of my configuration and I could see right away the corrupt saved configuration was only half the size it should have been. I was able to restore the older configuration.
I had not rebooted my router before starting the upgrade process and perhaps the router memory was 'sick'. I suggest that you reboot your routers before saving the current configuration and then check the file size against an older one if you have one or try reload it back before factory defaulting the router.
I'm running the beta now. Speed tests before and after are identical. Only time will tell if the performance degrades over time.
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What about the issue that locks up router's web access and requires physically unplug it to solve this?
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speed is very good with beta 3
shareport no longer working either if i reboot router or replug the hdd
still have issue with Accoustic research internet radio (ARIRC200) RCA in USA with cable rj45 try the wifi it does the same thing tried to put the ip of the radio in DMZ still the same
DI-604 i didnt have those internet radio glitch
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Shareport is another issue we are also aware and working to get fixed. Once we get all the bits and pieces together from each issue resolved, we should be able to combine all the fixes across the board with all the routers.
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Still having problems, had to reboot twice since I installed the new firmware, and there seems to be more errors and packet drops than before.
LAN Statistics
Sent :807702
TX Packets Dropped :3
Collisions :0
Received :1149633
RX Packets Dropped :0
Errors :0
WAN Statistics
Sent :0
TX Packets Dropped :0
Collisions :0
Received :0
RX Packets Dropped :0
Errors :0
Wireless Statistics
Sent :1181501
TX Packets Dropped :2290
Received :795352
RX Packets Dropped :588
Errors :10015
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its best to not import saved settings its best to flash > factory restore settings > import custom settings by hand to get the best result.
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over 1 day little wireless usage but no packet lose yet and its running strong will update again in a few days sooner if it reboots on me
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Ok, lots and lots of issues now. Wireless is dropping packets like crazy. Wireless upload from laptop to my Windows home server machine is still really really slow. Frozen up twice on me requiring reboot.
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i flashed with the beta i nvr did restart from the settings i saved they just rolled over but it seems mine works fine i was on Halo 3 ODST playing firefight i had no lagg but well it laggs anyways because the disk got a lazer burn but still no problems im current ly typing this out on it right now but i see no problems yet i havent had to reset it or anything so its doin me just fine for now
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so far so good, i played in a raid in WoW, and can say that i had little to no lag. And not one disconnect.
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Internet seems plenty snappy... but router was in a RELEASE-RENEW loop for like an hour or two then finally snapped out of it right after I wiped. It had date as 2004 as well. Date & time are a little fast now but in line. Having HUGE packet loss on wireless and even 15 is too many for a wire connection. This is over only about the last 12 hours which I didnt even use it much during that time. Also, it wont hold the lease/connection for more than about a hour to two. Uploads are pushing 6.25mbps whereas before it would refuse to break the 5mbps barrier (I have FIOS).
How do we go about getting a refund for my $200??? I dont have $150 to buy a new one & I need to replace this thing with a GIGABIT router for my office use.
LAN Statistics
Sent : 270217 .
TX Packets Dropped : 15 .
Collisions : 0 .
Received : 303661 .
RX Packets Dropped : 0 .
Errors : 0 .
.
WAN Statistics
Sent : 227880 .
TX Packets Dropped : 0 .
Collisions : 0 .
Received : 258569 .
RX Packets Dropped : 0 .
Errors : 0 .
.
Wireless Statistics
Sent : 52178 .
TX Packets Dropped : 186 .
Received : 30563 .
RX Packets Dropped : 0 .
Errors : 29 .
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Wireless packet drops in the stats are normal and this happens with any router you get. You have to consider your environment when it comes to wireless. You should determine your test on how it functions when you are Actually using wireless such as when you're browsing, streaming downloading etc.
emilanderson,
What hardware version is your unit?
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H/W Version is A1
I really NEED a functioning Gigabit router for my work & frankly I dont have the money to buy a different one... how do I get a WORKING replacement or refund?
The tech support guys are absolutely not helpful... they just get me to power cyclce (unplug) my router OVER AND OVER...
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H/W Version is A1
I really NEED a functioning Gigabit router for my work & frankly I dont have the money to buy a different one... how do I get a WORKING replacement or refund?
The tech support guys are absolutely not helpful... they just get me to power cyclce (unplug) my router OVER AND OVER...
You said you are using Fios. I am as well, and have no problems getting my 25/25 advertised speed. There's still a bit TCP overhead on the upload, but that's just how it is.
Also, if you are using speedtest.net it is not capable of handling those upload speeds, and sometimes even download speeds. What speedtest site are you using to gauge how fast you are downloading, etc.?
I only ask, because a lot of people blame it on the router before looking at other sources.
If you test from here: http://myspeed.visualware.com/ What are your results like?
I guarantee you, that will solve your problems. ;)
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I dont really care about the speed so much as the reliability... I need something that WORKS... if it caps at 5mbps, then FINE... I cant have it dropping every hour or two....
I also dont have 25/25 I have 25/15, its whats avail here...
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I dont really care about the speed so much as the reliability... I need something that WORKS... if it caps at 5mbps, then FINE... I cant have it dropping every hour or two....
I also dont have 25/25 I have 25/15, its whats avail here...
PM me the case ID you got from Tech Support.
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I dont really care about the speed so much as the reliability... I need something that WORKS... if it caps at 5mbps, then FINE... I cant have it dropping every hour or two....
I also dont have 25/25 I have 25/15, its whats avail here...
25/15 yields 25/25.
If you are losing connection, check your cables and everything else. Even the actiontec router or westell that they provided you with.
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Thanks, I already checked the cables... I am a former IT manager...
I ran my line tester on all cables already... and I already had a Verizon tech out here to check the line to the box in my garage...
It's definitley the router...
i ahve hte A1 hardware as well... hoping D-Link either sends me a refund or workign hardware... preferrably a refund... I have already filed a complaint with the BBB.
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just wondering emil, did u download and apply the firmware? its been working great so far for me :D
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I have & it works intermettinetly (spelling??) :-)
It finally fixed the time & is working in longer stints than the 30 minute intervals but it is really getting old... I am WONDERING if it is maybe a hardware failure moreso than a firmware issue... internal DCHP & internal network routing NEVER stopped... it was only tied to WAN performance & Wireless connectivity...
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Seeing as there has been really good results from the beta 3 firmware, I got my router out today and updated the firmware. After I did this, I went into the configuration menu and set a few items including passwords, and wireless configuration. Once I was done, I gave it to one of my neighbors who I knew could use it seeing as he is into WoW.
emilanderson,
One thing you might want to do is remove the Black metal shield from under the circuit board. It seems that with the A1 units they may have a problem with the leads on the bottom of the circuit board shorting out on the shield.
I removed mine early on and I noticed that there were some scratches on it from the leads on the bottom of the circuit board. It did seem to help alleviate some of the problems.
There are two screws located on the bottom of the unit under the rear rubber feet. After these screws are removed, turn the unit right side up, then squeeze the top edge along the back of the unit just above the wide band about a couple of inches from the sides, prying up at the same time like you're trying to get something stubborn open. After the first time, it becomes easy to repeat.
But as it is, I am satisfied with my NetGear WNDR3700
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Thanks, I believe they are going to send me a A2 replacement unit...we shall see :-) (i'd rather not void ANY kind of warranty if they are willing to work with me... if they screw me over then I'll see :-)
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24 hours+ up and running very smoothly, still no disconnects
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3 days up time so far and no problems yet waiting on the 4 days since i could never seem o get to it with the old firmware :P
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I've been hammering the router these past few days with all sorts of traffic and its showing no signs of slowing down. Looking good so far!
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I've been hammering the router these past few days with all sorts of traffic and its showing no signs of slowing down. Looking good so far!
Yep pretty much the same router is at 3 days 14 hours. Going to test out the wireless more but so far no problems.
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I have had the beta F/W installed for three days now and can see a increase in wireless speed on our home network. I have not had to power down the router daily because of lockup since the new F/W was installed, but when I check the uptime info I can see that it has been rebooting itself at least once in a 24 hour period since the beta F/W install so I thought I should share this info.
I have not had a chance to have my son use his X-box as he is only allowed to use it on the weekend, but will report back on performance of the network when it is under the largest wireless load our household can put it under with two wireless laptops and the X-box all on the network at once.
Thanks for all the input from everyone.
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Must say using Beta 3 FW has improved functionality of my router. Not as many dead internet connections when comming home from work any more. Non to speak of since getting the FW on the 19th. My Mac laptop was in the shop so I haven't had a chance to check out wireless as of yet. I had to regress to wireless b for my older mac LT. Will check out wireless G and N this weekend.
Me and my buddy in OK haven't power cycled the router since applying B3 FW. Will see how long it will go, hehe.
My buddy in OK that was having tons of issues with his says he's seen dramatic improvements since updating to B3 FW. No more disconnects. Buddy said he was on the phone with this ISP and said they had noticed that the lines and signal on his DSL wasn't right and they would send out a tech. They called back a few days later and said the lines were good and the tech never showed up. >:( They did get the DSL modem bridged properly and his now using PPPoE instead of DHCP for WAN.
Hopefully this was a FW issue and not a DSL line issue in part. He's been gaming on XBL and exercising the router fully. I've been doing the same. Played past couple of days on ODST FF Live and only notice minor lag times thinking it was normal for this. AutoFrag is off. Static reservations are enabled alone with Gaming and Gamefuel. Wish is off. I think SPI is off on my buddies but I have it on and End Point configured.
It would be nice to know if D-link wants us to test with some of these options, like Dynamtic DNS, Auto Frag, SPI, Wish and such. I've been using lean default settings and only enabling gaming stuff mostly. What does d-link for gaming networks and non gaming networks? Any thoughts?
B3 seems to be doing great. Please, everyone ring this FW out and good and let Ru-Fi-Oh know any issues. I want to keep telling everyone that the 4500 is worth the money and we should. I like that D-link is offering some free support here and there interested in making us happy. Lets return the favor and support them as much as we can. Thanks D-Link. Keep up the good work. Make the next release of FW stable and rock hard in stability. We love our 4500's.
Robear
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Alright guys.. It looks like most of you are seeing positive results. We are are still far from making this complete, well maybe not that far it all depends on the people that may still have issues with this build.. We are glad to see so far it has been working for most of you.
For those users that are still having issues I would like to know more on what you are seeing so we can come up with a solution to fix your issue.
Please let me know now or forever hold your peace. I will monitor this thread for another week or so and see what you guys post. If things hold up for another week we will move to the next phase or maybe perhaps the final phase of testing? We are here to work for you. Thank you!
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The only problem that I still have with this router is when I try to use PS3 remote play over the internet the router keeps turning my PS3 on please fix this please!!!!!!!!!!
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Ru-Fi-Oh, with this new build my wireless on the 5Ghz N band is horrible! My laptop is 20 feet from the the router and it gets 28% signal strength. If i switch to the 2.4 N band I get 100% signal. I never had this problem with any of the other firmwares. Any help would be greatly appreciated.
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Has this software done anything to address the SharePort problems?
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So far 3 days and 21 hours with new firmware and no problem!
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The only problem that I still have with this router is when I try to use PS3 remote play over the internet the router keeps turning my PS3 on please fix this please!!!!!!!!!!
How is the router turning your PS3 on? Please elaborate on your setup. What are you doing exactly when this happens?
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Ru-Fi-Oh, with this new build my wireless on the 5Ghz N band is horrible! My laptop is 20 feet from the the router and it gets 28% signal strength. If i switch to the 2.4 N band I get 100% signal. I never had this problem with any of the other firmwares. Any help would be greatly appreciated.
What hardware version is your router?
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A1.
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Omg Someone please explain this to me and should i do this to my router (I wish Ru-Fi-Oh would reply to this) Read the quote for more information, its talking about a black metal shield shorting out on the shild cause the leads on the router what, what?
Seeing as there has been really good results from the beta 3 firmware, I got my router out today and updated the firmware. After I did this, I went into the configuration menu and set a few items including passwords, and wireless configuration. Once I was done, I gave it to one of my neighbors who I knew could use it seeing as he is into WoW.
emilanderson,
One thing you might want to do is remove the Black metal shield from under the circuit board. It seems that with the A1 units they may have a problem with the leads on the bottom of the circuit board shorting out on the shield.
I removed mine early on and I noticed that there were some scratches on it from the leads on the bottom of the circuit board. It did seem to help alleviate some of the problems.
There are two screws located on the bottom of the unit under the rear rubber feet. After these screws are removed, turn the unit right side up, then squeeze the top edge along the back of the unit just above the wide band about a couple of inches from the sides, prying up at the same time like you're trying to get something stubborn open. After the first time, it becomes easy to repeat.
But as it is, I am satisfied with my NetGear WNDR3700
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New poster here but lurker for a long time. I too have had terrible results with this router, but am noticing some performance improvement with this firmware. However I just had my first reboot after about 2 days. So the rebooting problem seems to continue, just takes 2 days instead of 1. I have the A1 version and am pretty much fed up at this point and will get the Netgear / file with BBB.
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Master860,
The metal leads I'm talking about is the wire leads from the components sticking through the circuit board where they are soldered on the bottom. Some of the leads are longer than others and the circuit board is sitting directly on top of the black anodized metal plate with no shielding material to prevent shorts.
The metal plate is light enough that you might think it is plastic, but it's not. Any scratches on the surface of this plate from the wire leads can cause shorts which can change the behavior or the router.
I'm not saying all the routers have this problem, but I did notice that my A1 had this problem and once the plate was removed, some of the problems cleared up. Other problems though (firmware related) remained.
I found out about this problem early on cause I was frustrated enough with my DGL-4500 to open it up and take it apart to see what was what with the inside and that was how I found out about the problem with the metal shield under the circuit board.
After I found out about this problem, I did post about it back then as Puffnstuff and a few other ought to be able to confirm.
So I do not know if D-Link corrected this problem with the A2 units or not.
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things are solid now it seems shareport is still bsuted and wireless still drops packets like no other but 24-48 other rebbot seems to be gone as of right now
(http://7dxc002.webs.com/settings.gif)
(http://7dxc002.webs.com/stats.gif)
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Dragonslore,
Ty very much for your reply :). Infact i also have a a1 unit with firmware 1.02, I am in warrenty so i do not know if i should take mines apart and do this to it? Everything is working fine with mines but if this causes issues i would like to remove it.
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Dragonslore,
Ty very much for your reply :). Infact i also have a a1 unit with firmware 1.02, I am in warrenty so i do not know if i should take mines apart and do this to it? Everything is working fine with mines but if this causes issues i would like to remove it.
I would not take it apart unless your warranty is up since it will most likely void it if you do. Should really be more testing on that to see if it does cause problems. Pretty much if you don't have a problem i would not remove it because unless you slamming router on the ground or shaking it you are not going to move the circuit board so it touches the anodized plate let alone scratch it. But i can see if people had this issue it would most likely occur the first day they got it instead of just happening over time. But seriously Dragonslore you should not be giving someone this advice i can see reporting the problem but telling someone to open the router which will void there warranty is not really good advice.
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Believe me, it does touch the anodized metal plate as there is no insulating material between the circuit board and the plate.
As to shaking and or banging the unit, you don't need to do this for there to be problems.
From the point of manufacture, to the shipper, to the store, to the time you get the router setup, there is plenty of opportunity for the router to be shook up and or banged enough to scratch the metal plate to cause any possible shorts.
Like I said, all units may not be affected by this, but it is a flaw in the manufacture of the unit.
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Believe me, it does touch the anodized metal plate as there is no insulating material between the circuit board and the plate.
As to shaking and or banging the unit, you don't need to do this for there to be problems.
From the point of manufacture, to the shipper, to the store, to the time you get the router setup, there is plenty of opportunity for the router to be shook up and or banged enough to scratch the metal plate to cause any possible shorts.
Like I said, all units may not be affected by this, but it is a flaw in the manufacture of the unit.
Yes it is a flaw in the manufacturing of the unit but sadly the way almost all them work you put matters into your own hands they kinda reward you by taking your warranty away even if you find a problem. If its touching not sure if its a manufacturing error or all of them are like that or were damaged during the shipping process and maybe that's why some routers work and some don't but yea something to look into. Yea if someone else does decide on there own terms to take the router apart to see if they have the same problem take pictures of it. Would really be nice to see the differences between the A2 and A1 because maybe they changed that.
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Seems perfectly fine with the original settings that I had with GameFuel rules, as well as DNS Relay. I currently have 10 days of uptime so far.
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Seems perfectly fine with the original settings that I had with GameFuel rules, as well as DNS Relay. I currently have 10 days of uptime so far.
I'm up for 5 days on mine which is an A1 with game fuel activated, Wish activated, with no DNS relay. But enabling it now and seeing how everything goes. Overall everything working well but for anyone who does use this firmware it's best to build your configuration from scratch instead of reloading your old configuration file.
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So is this firmware safe to download? Have the issues of rebooting/slow as hell, wireless dropping packets finally been fixed? What's the overall opinion? I don't want to update until I am for sure it is fixed.
It is safe and being going well for a lot of people including myself. Wireless will still drop packets but there is not a wireless connection that does not drop packets. Rebooting has being fixed for the majority of people just make sure you rebuild your configuration by scratch instead of importing a saved configuration file.
For wireless the amount of dropped packets depend on a lot of things. Were your router is for one, how far your wireless device is from the router, whats between your walls, electrical lines and other wireless devices can also effect a connection. Overall as long as your not getting over 20% packet loss you should be fine but no matter what a physical cable is always better then wireless.
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Believe me, it does touch the anodized metal plate as there is no insulating material between the circuit board and the plate.
As to shaking and or banging the unit, you don't need to do this for there to be problems.
From the point of manufacture, to the shipper, to the store, to the time you get the router setup, there is plenty of opportunity for the router to be shook up and or banged enough to scratch the metal plate to cause any possible shorts.
Like I said, all units may not be affected by this, but it is a flaw in the manufacture of the unit.
I've been reading and posting on this forum for a bit, and I read your post awhile ago on this very topic! Since my " ORIGINAL UNIT " was under warranty I just took note of the situation. I was one of the few who received a replacement A2 unit. Most of the problems that y'all were having, I too was Having. With the replacement unit most went away EXCEPT the random and inexplicable self reboots and disconnects. After rereading your post I did some exploratory surgery, like you mentioned the anodized heat sink / grounding plate had some pretty bad scratches and dimples from long leads of various components. I would say that there is some really bad QA and bad manufacturing.
I've made my mind up, as far as I'm concerned I'll never purchase another D-Link product again!!!!!
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4 1/2 days uptime before reboot i ahve been watching and seems that both wireless and wired randomly disconnects and restablishes, but yet when it shows connection lost i still have an active connetion cause i can still surf for an issue can be seen under windows 7 i have been watching it it seems like roughly every 3 mins i'll get a fraps or something of it to better explain it.
Otherwise great process so far guys I have faith in you guys keep it up.
for those who will continue to whine rather then try and help for the greater good of DGL-4500 go back to wireless G
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I've been reading and posting on this forum for a bit, and I read your post awhile ago on this very topic! Since my " ORIGINAL UNIT " was under warranty I just took note of the situation. I was one of the few who received a replacement A2 unit. Most of the problems that y'all were having, I too was Having. With the replacement unit most went away EXCEPT the random and inexplicable self reboots and disconnects. After rereading your post I did some exploratory surgery, like you mentioned the anodized heat sink / grounding plate had some pretty bad scratches and dimples from long leads of various components. I would say that there is some really bad QA and bad manufacturing.
I've made my mind up, as far as I'm concerned I'll never purchase another D-Link product again!!!!!
Well they should look into it to see if that is causing problems. Looks like there is no difference between A1 and A2. Yea its something they should really look into because maybe that is what causing problems for many people.
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Not to sure right now still looking more into it but Advanced DNS may be causing slow downs i find when it was disabled things were faster and more smooth. Will have to test more though to see if its actually that.
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Instead of Advanced DNS, you're better of just using OpenDNS.
The settings are:
208.67.220.220
208.67.222.222
If you register for a free account, you get more control over your DNS such as being able to filter according to category and or domain.
I use the settings from this page for my OpenDNS settings Block list - 25 (http://www.apluswebmaster.net/blocklist.html)
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Had this version running for about 3 days, then my internet speeds when to crap and everything became laggy. Reboot of course fixed the issue, but it is still a pain to go reboot your router before you need to use it for something important. That has become standard practice with this model.
Using a few different internet speed sites, my speeds come in under 5MB....after a reboot back to over 30MB. I do use torrent and have remote ports open for gaming and my windows home server. Other then that, there is nothing out of the ordinary for this to keep happening. I have also turned of Advanced DNS.
Please make this box stable.
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Thanks ;D
!!!!update!!!!
after firmware update
(http://www.speedtest.net/result/597154051.png) (http://www.speedtest.net)
HAPPY DAYS ARE HERE AGAIN
will report in a few days if it holds up, thanks again
So far up for 8 days Dlink you've done it, bravo....but will be wary of future firmware updates :(
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Any of your techs can come to my house to see the problem first hand. And if it is something I've done that has caused the problem I'll eat your shoe and post it on youtube.com that is how confident it isn't me and your cr@p router/firmware coding.
We would love to see the failure happen. Send me a personal message with your contact info and we will arrange someone to go to your location.
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The design of the case has little pegs so the board does not touch the metal plate. There are also cushions to prevent this from happening as well. If you take out the plate and the board, it may look like the leads are touching but when they sit in the case it has the pegs and cushion to prevent this from happening.
In addition we will look into this. We are working to get about 20 RMA'ed units to see if we can find some units with scratches on the metal plate and run test accordingly.
Please do not open your unit as this will void your warranty.
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The only problem that I still have with this router is when I try to use PS3 remote play over the internet the router keeps turning my PS3 on please fix this please!!!!!!!!!!
They have know about this for quite some time. Firmware 1.02 was the last firmware to work for the PS3 Remote play over the internet. They were working on a solution and then I think the s*** hit the fan with some of the bad firmware updates and it probably was put on the back burner.
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How is the router turning your PS3 on? Please elaborate on your setup. What are you doing exactly when this happens?
Ru-Fi-Oh Please read this old thread that someone made it explains it (PS3 Remote Start Over Internet Ongoing Issue http://forums.dlink.com/index.php?topic=2403.0)
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Ru-Fi-Oh Please read this old thread that someone made it explains it (PS3 Remote Start Over Internet Ongoing Issue http://forums.dlink.com/index.php?topic=2403.0)
Yep that was my thread. I actually talked to a tech a few times via PM but like I said the issue got dropped and I couldn't get a response after a while.
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Well, this firmware seems to be working better than the previous 1.2x versions. Internet performance is better and my wireless signal to my DAP-1555 seems to be stronger. A step in the right direction!
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Instead of Advanced DNS, you're better of just using OpenDNS.
The settings are:
208.67.220.220
208.67.222.222
If you register for a free account, you get more control over your DNS such as being able to filter according to category and or domain.
I use the settings from this page for my OpenDNS settings Block list - 25 (http://www.apluswebmaster.net/blocklist.html)
Yea thanks for the information ill probably do that once I'm done testing this. I know for the fist day i had advanced DNS on was getting choppy video, many wireless disconnects and reconnects. As for when i had it disabled i did not have any issues. So trying 5 days up time without it and 5 days up time with it.
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Been testing the new firmware now since its release, and I've had to turn wireless off completely because it can't maintain a stable connection. It can be working okay for a night, but when we go down in the morning internet pages fail to load and I need to reboot the router again.
I've had to run cables to my work office because the wireless isn't good enough to run my business on, I tested the wireless for 2 days on my linksys and I had none of these issues. So wireless performance is still very poor for such an expensive router, and I've using this router for some time now, I don't think were going to see a fix to the wireless problems here. I hate to rip on D-link here, but I don't know what you guys need, new software, better hardware, better programmers because the attempts at fixing this router don't look to be working.
Im not testing wireless anymore; its off for good and Im not dealing with it anymore, it can't even stay connected for more than one day.
WIRED
Well now Im on wired I see the QoS is not working correctly, you can pretty run any QoS test on the internet can get below 50% QoS, run the same test on some basic router and get 85% QoS.
I had to turn gamerfuel off because I was getting increased xbox live lag, well not lag but higher latency, and SPI is off again because of increased latency. So what I have now is a QoS router without all the QoS fuctionality, imagine the di-604 and thats pretty much how it looks right now.
I appreciate this is a beta and things need even more work, but unless something changes quickly; thats 3 firmware beta's where wireless performance has been very poor. We need a beta test for just wireless activity, improving it, maintaining a connection, and to become stable.
I think d-link needs to be doing more about this and fixing standard networking.
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MLGTWISTED,
What hardware version is your router?
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MLGTWISTED,
What hardware version is your router?
A1, I pretty much brought the router when it was first availible.
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just flashed this firmware and just saw that my ximeta nas drive not working anymore !
The router seems to block their LPX protocol !
The other 1.21 firmware i had before worked with the exception of the 2 or 3 day reboot cycle !
my revision is : A1
As a network administrator i must say that its just easier to make it possible to revert to an early state like 1.15 and then work out the problems in this firmware slowly while people at least got an option of a stable firmware !
When i bought it it did come with 1.15 firmware and worked perfectly for months and months without a single reboot but since i installed this 1.2x firmware i have to babysit this thing almost daily !
Cmon guys !!! How hard is it to make a downgrade possible ??? I guess its easier than to patch up this swiss cheese 1.2x firmware !
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just flashed this firmware and just saw that my ximeta nas drive not working anymore !
The router seems to block their LPX protocol !
The other 1.21 firmware i had before worked with the exception of the 2 or 3 day reboot cycle !
my revision is : A1
As a network administrator i must say that its just easier to make it possible to revert to an early state like 1.15 and then work out the problems in this firmware slowly while people at least got an option of a stable firmware !
When i bought it it did come with 1.15 firmware and worked perfectly for months and months without a single reboot but since i installed this 1.2x firmware i have to babysit this thing almost daily !
Cmon guys !!! How hard is it to make a downgrade possible ??? I guess its easier than to patch up this swiss cheese 1.2x firmware !
Where do you see it being blocked? Do you have logs or packet captures we can look at?
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Made it just over three days and our DGL-4500 rebooted last night.
My sons x-box live played with no lag over the weekend and both signal strength and Mbps rate have been better to the x-box and both wireless laptops since the beta FW upgrade to our DGL-4500.
Since it does not lock up and require a power down daily with this beta FW I would say it is a overall improvement from the last 1.21 FW but still does not address the reboot issue, at least on our unit. A step in the right direction but not the fix everyone is looking for yet.
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Kalmicon,
What hardware version do you have?
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>:(
So D-Link has the worst technical support... over an hour on the phone to just to be told to call RMA. Spoke to Letty (spelling?) who was a TOTAL jerk... so basically I spend over $200 on a router that is broken from day one (A1 H/W version) to then be told I have to spend money to ship it back AND pay the retail price of the replacement that you will send back to me that I dont even know if that one will work either?? As I posted in other comments, I do NOT have money to waste on another router....
What is this Ru-FI-oh??
IS this how D-Link takes care of people? Believe me if so you guys will lose LOTS of business from people as i am the GO TO tech guy for all my friends & family & gamer friends.....
Even with this firmware I have like a 20ft wireless range NO JOKE, and it dropes wan/reconnects wan loops for hours on end then its stable for a few hours or minutes til it goes through the connect/disconnect loops again...I have all the things disabled but again, what is the point of having a NICE gigabit QoS router if I cant even use QoS?!?
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Kalmicon,
What hardware version do you have?
Ru-Fi-Oh it is an A1.
We have had this router for at least a year, bought it from Circuit City and we all know were they are at now. It worked fine till I recently and unfortunately upgraded the FW. Now I see why all my IT department friends are so reluctant to do upgrades.
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>:(
So D-Link has the worst technical support... over an hour on the phone to just to be told to call RMA. Spoke to Letty (spelling?) who was a TOTAL jerk... so basically I spend over $200 on a router that is broken from day one (A1 H/W version) to then be told I have to spend money to ship it back AND pay the retail price of the replacement that you will send back to me that I dont even know if that one will work either?? As I posted in other comments, I do NOT have money to waste on another router....
What is this Ru-FI-oh??
IS this how D-Link takes care of people? Believe me if so you guys will lose LOTS of business from people as i am the GO TO tech guy for all my friends & family & gamer friends.....
Even with this firmware I have like a 20ft wireless range NO JOKE, and it dropes wan/reconnects wan loops for hours on end then its stable for a few hours or minutes til it goes through the connect/disconnect loops again...I have all the things disabled but again, what is the point of having a NICE gigabit QoS router if I cant even use QoS?!?
Why did you contact Tech Support for? From what I told you your unit was approved for an RMA.
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I didnt... RMA kept forwarding me to tech support and back around... they said that in order for me to get an RMA I have to pay for shipping AND pay for the router if I want it cross shipped... this is ridiculous. Why do I have to pay for something that was faulty anyway?
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I didnt... RMA kept forwarding me to tech support and back around... they said that in order for me to get an RMA I have to pay for shipping AND pay for the router if I want it cross shipped... this is ridiculous. Why do I have to pay for something that was faulty anyway?
I will look into why you were getting transfered around when you already got approved. As for you paying for the price for the router that is standard cross ship procedure. The payment is to ensure we get your defective unit in as you get a replacement unit first and you will be refunded as soon as we receive your unit. It is like a deposit.
Or you have the option to send your unit to us first and when we receive it we will send the replacement.
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Well that's all fine & dandy but I HAVE to have a router & I dont have the money to spend to pay you guys for another router.
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emilanderson,
You should be contacted by Customer Service soon. Any more questions feel free to PM me.
Also please try to stay on topic. With your issue either create a new board or like I said feel free to PM to resolve this particular issue. Thank you
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Well, I had three reboots with this latest firmware. Once about two days after upgrading, then again a day later, then a day after that. Each time was under moderate wireless load, watching a SD video from my HTPC across a network link. The stream would slow down, stutter in fits and spurts for a minute or so, then the router would reboot.
I installed my Netgear WNDR3700 yesterday and it's a breath of fresh air.
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Where do you see it being blocked? Do you have logs or packet captures we can look at?
Since lpx protocol does not use standard tcp packets or ip adresses and its not loged by the router i cant simply say why or where the router blocks this up !
On this router i have another acess point (192.168.0.2) with ddwrt firmware instaled and when connected directly to my ximeta ndas device it works correctly with my computer finding the drive if i connect to my acess point but if i connect to my dgl-4500 witch is my dhcp server and it does all the routing it gets blocked !
I have yet to see if the dgl-4500 is blocking lpx trough the wired connexion !
I only tested with wireless in 5.2Ghz mode !
Dont forget that lpx is a closed proprietary protocol and tools to capture it are virtually non existant !
By the way sorry for my horrible english !
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As a recent RMA'er who received an A2 I want to point to an issue that I still think is the culprit to the rebooting...
Do you guys have heavy usage (maybe some torrents?). Do you see a lot of logs in Status > Logs and eventually see the reboot? If you can't sit around and watch your router for days to see, try disabling Info Logging.
In my experience with my A1, disabling Info Logging as well as disabling SPI and Endpoint Independent packets stopped my router from rebooting... too bad the 1.21NA firmware had a ton of problems with Wireless N on my laptops.
Glad to note that my A2 hasn't had these wireless problems, but only up for a day and a half so I'm waiting for some reboots.
If D-Link deems this post to be incorrent I apologize, but I'd love to hear from a developer if my instructions could actually help the reboots?
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Well, its been another predictable 3-4 days and my internet has died again. Download speeds tested below 1MB on a 30MB connection. A reboot gets me back to my normal speeds. As I have said before, I do a lot of torrents, gaming, and downloading. I also have a Windows Home Server that I have ports opened up for remote access.
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Well, its been another predictable 3-4 days and my internet has died again. Download speeds tested below 1MB on a 30MB connection. A reboot gets me back to my normal speeds. As I have said before, I do a lot of torrents, gaming, and downloading. I also have a Windows Home Server that I have ports opened up for remote access.
Thank you that is what we're looking for is this router being pushed to the limit and see where it starts failing. I've been using it with torrents under heavy load myself but have not seen what you are experiencing. You were part of the A1 group that got approved for a A2 swapped a while back correct? Is this unit an A1 or an A2?
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Any of your techs can come to my house to see the problem first hand. And if it is something I've done that has caused the problem I'll eat your shoe and post it on youtube.com that is how confident it isn't me and your cr@p router/firmware coding.
any updates on this? :D
post the youtube link >_<
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Ok the first week of the firmware was ok. But NOW im getting reboots every 10 mins, and its really starting to get annoying >:(
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Ok the first week of the firmware was ok. But NOW im getting reboots every 10 mins, and its really starting to get annoying >:(
What hardware version is your unit?
Who is your ISP?
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Thank you that is what we're looking for is this router being pushed to the limit and see where it starts failing. I've been using it with torrents under heavy load myself but have not seen what you are experiencing. You were part of the A1 group that got approved for a A2 swapped a while back correct? Is this unit an A1 or an A2?
I was trying to get approved for the A2 swap, but still have an A1 as of now. I run a constant load pretty much all day. Usually, atleast 3 torrents, Directv VOD downloads daily, Windows Home Server traffic, Xbox live traffic, and about 4-5 computers on throught the day. I don't know if its the combination of these items or what brings the router to its knees....but WAN throughput always goes to almost nothing within a few days.
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Hey,
I'm new on the forum, and was just trying to catch up this thread, and thought i would add my 2 cents
I bought an A1 in May/June of 2009. Basically, kept up with the firmware release, so i'm at 1.21NA.
Before i would get 2-4 days before i would have to do a hard reboot. I went through and disabled all the 'Log Options' and i jumped up to 10-14 days, maybe longer, before having to do a hard reboot.
I do a far bit of torrenting, with Multicast Enabled. I have a machine that runs 24/7 as a PVR and Torrent Machine. My ISP is 'Shaw Cable.
I just had to do a hard reboot today, and have been running for 1.5 hours, and 15 packets have been dropped on my GB Lan.
2 machines running Vista, a laptop with XP, and an Xbox 360. I use remote desktop to access either vista machine from outside my house from time-to-time, and have a small proxy setup to bypass my employer's firewall/internet filter when i'm at work.
I read mixed emotions about the A1. Though A1 is an approved RMA, is it really required to RMA the unit?
Should i jump to the 1.21 Beta 3?
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WTF! I went to work this morning then tried to access my network at home but it's unavailable. I went home and discover, the genius at DLink automatically download the latest FW and flashed it, and reset all my settings >:(. Last week I stated in this thread that I will try the released Beta 3 code, not the private one that I got from DLink, but didn't have time to do it. When I discover that the settings are gone since the DSL connection was down; Admin password doesn't work; system name changed; SSID changed, I was pissed!!! WTH. who gave Dlink the right to flash my router. God damn! I wish I can return the router but I can't.
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WTF! I went to work this morning then tried to access my network at home but it's unavailable. I went home and discover, the genius at DLink automatically download the latest FW and flashed it, and reset all my settings >:(. Last week I stated in this thread that I will try the released Beta 3 code, not the private one that I got from DLink, but didn't have time to do it. When I discover that the settings are gone since the DSL connection was down; Admin password doesn't work; system name changed; SSID changed, I was pissed!!! WTH. who gave Dlink the right to flash my router. God damn! I wish I can return the router but I can't.
Ummm, they can't remotely flash your router...You are wrong.
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I have revision A1 and it ran great with the default firmware 1.02. I took a chance and flashed to the firmware here (1.21NA) and now my wireless has mucho dropped packets (never got any on 1.02) and silently reboots every day or so. On 1.02, I was up for over a month straight before this "upgrade".
I am quite shocked that D-Link hasn't allowed us to flash back to any firmware we choose actually. If we can't flash back, tell us why not.
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I have had this router for a long time, and much of this time I thought my issues were related to things aside from my router or issues with something I configured. Unfortunately I have realized the flaws of this router and discovered my woes are shared on these forums. How can D-Link not be issuing a recall on these units? I have had no reboots with this new firmware but my performance skips and stutters abysmally, I lose packets left and right.
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WTF! I went to work this morning then tried to access my network at home but it's unavailable. I went home and discover, the genius at DLink automatically download the latest FW and flashed it, and reset all my settings >:(. Last week I stated in this thread that I will try the released Beta 3 code, not the private one that I got from DLink, but didn't have time to do it. When I discover that the settings are gone since the DSL connection was down; Admin password doesn't work; system name changed; SSID changed, I was pissed!!! WTH. who gave Dlink the right to flash my router. God damn! I wish I can return the router but I can't.
If your password was changed and the SSID too, then either your router was HACKED or you got hit with one of the Router Worms that have been going around this past year.
BTW...
If it was a worm that did this, the newest trend is to make your router part of a BotNet without the need of an attached computer. Older worms would change the DNS entries to those of a Rogue DNS server which allows who ever is in control of the server to capture anything you do online including the use of any personal information, credit cards, accounts used, any information you may enter while online. Granted, the newer BotNet Router worm would also change the DNS entries too.
This is why it is extremely import that one secures their routers and/or broadband modems.
In either case, for this to have happened, especially if it was a Worm, you had to have broken the basic rules of creating a strong password.
To avoid weak, easy-to-guess passwords:
- Avoid sequences or repeated characters
"12345678," "222222," "abcdefg," or adjacent letters on your keyboard do not make secure passwords.
- Avoid using only look-alike substitutions of numbers or symbols
Criminals will not be fooled by common look-alike replacements, such as to replace an 'i' with a '1' or an 'a' with '@' as in "M1cr0$0ft" or "P@ssw0rd".
These substitutions can be effective when combined with other measures, such as length, misspellings, or variations in case.
- Avoid your login name
Don't use any part of your name, birthday, social security number, or similar information for your loved ones.
This type of information is one of the first things criminals will try, and they can find it easily online from social networking sites, online resumes, and other public sources of data.
- Avoid dictionary words in any language
Criminals use sophisticated tools that can rapidly guess passwords that are based on words in multiple dictionaries, including words spelled backwards, common misspellings, profanity, and substitutions.
- Avoid using only one password for all your accounts
If your password is compromised on any one of the computers or online systems that use it, you should consider all of your other information protected by that password compromised as well.
It is critical to use different passwords for different systems.
- Be careful with password recovery questions
Many Web sites offer a "password " service that lets you provide the answer to a secret question. If you forget your password, the service will send it to you if you can remember the answer to your secret question.
The questions are often random, but sometimes the answers to these questions are freely available on the Web. Choose your questions carefully or make up the answers.
- Avoid using online storage
If criminals find your passwords stored online or on a networked computer, they have access to all your information.
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Hello,
Ok been up and running since B3 and seem to be still going. Been playing alots of ODST on XBL and have only seem some minor issues which was releated to my buddies xbox. I did a big download yesterday of 10 100Mb files from the internet over N wireless using the instructions for maximizing that connection.
I notice that my routers status says that its WAN connection has been up and running for 3 days 19 hours. However I presume that when I configured the router to use the Wireless N only and applied the settings it reset the up time status at that point and now shows 3 days 19 hours vs since the 19th?
After setting up the 4500 for N draft only wireless for my Mac Book Pro that supports it.
Here what the wireless status shows:
SSID MAC Address IP Address Mode Rate (Mbps) Signal (%)
**** 002* 192.168.1.49 802.11n (5GHz) 27 24
Does this look correct?
Each 100MB file seem to take about 15 minutes to download. I have noticed that sometimes I have had a dead internet connection on the MacBook Pro, however If I switch to my Airport Extreme wireless then back the the 4500 N wireless, it works. This doesn't happen often. Not sure if this is a 4500 issue or Wireless issue. I am running 5Ghz. Should I use 2.4Ghz any? Apple Network Utility reports a link speed of 270 Mbit/s. I Think this is good.
Other then that, haven't had to power cycle the router since applying the B3 FW on the 19th.
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Okay, I have been running beta phase 3 now for 8 days without any slowdown issues. I am on A1 hardware. Before, on 1.21NA (7/29/2009) I needed to reboot the router at least every 2-3 days, sometimes even more often. Using 1.20 or 1.15 I needed a reboot at least once a week. I never have had the total lockups some have had, just slowdowns.
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I've been running B3 since 10/13/09 and it has been rock solid ever since. I do notice "dropped packets" but so far it has yet to hinder my ability to download any files fast.
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A1 hardware version. Flashed with 1.21 B3 almost eight days ago and redid all my setting by hand after loading factory defaults. Thus far I haven't seen so much as a hiccup whereas I had to reboot the router with 1.21NA every other day in order to keep from seizing up.
That's not to say there aren't people with valid issues. I'm just happy I don't have to get a new router or play the RMA game.
As for what's on my network, I have a Media PC, 3 Desktops, 1 Server, 1 laptop, one multifunction printer and an iTouch.
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A1 unit: Here is a wireless statis screen shot as of todat at 12:36 CST.
LAN Statistics
Sent : 8853722 .
TX Packets Dropped : 3 .
Collisions : 0 .
Received : 5694056 .
RX Packets Dropped : 0 .
Errors : 0 .
.
WAN Statistics
Sent : 6405149 .
TX Packets Dropped : 0 .
Collisions : 0 .
Received : 21734903 .
RX Packets Dropped : 0 .
Errors : 0 .
.
Wireless Statistics
Sent : 4051667 .
TX Packets Dropped : 46656 .
.
Received : 1872482 .
RX Packets Dropped : 422217 .
Errors : 8188617 .
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Stats aside, how is the overall performance over wireless?
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As my wife's laptop and my iTouch are the only ones that access the wireless on my router I don't think I put too much load on it. My wife is a virtual worker and plays one or two MMOs casually. Since she hasn't complained about her web connection behaving oddly or freezing up in over a week I have no reason to believe that the performance is anything less than adequate.
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Someone on the forum had mentioned that disabling the logs had given them more up time before a reboot. Since this does not effect any performance features I went ahead and gave it a try.
Even with the new beta FW our A1 router was rebooting about once every three days and now that I have disabled just the informational view levels in the log options we have achieved a up time of just under six days at this point. I still have the critical and warning view level log options checked and my log is still empty since the change.
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Typical Lan download speed is averaging 7mg down.
Wireless side is averaging 1.7mg down.
So to answer your question: Significant slowdown on the wireless side.
[Running either G or N to wireless clients].
No other problems to report.
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Ummm, they can't remotely flash your router...You are wrong.
If you don't know sh!t (based on the message posted here, I concluded that) then SHUT UP! I'm a firmware engineer working on a storage router using Linux, and I know on a personal experience during development I always have a backdoor to gain access to the system with admin priviledge so when something screwed up I can get back to the system. The customer may not aware of that and even the support engineer sometime does not know. Do you think Dlink does not have a back door to get to their system especially that system connected to the internet. I sent Dlink support my config while they debugging their system (I was one of the few picked to test their beta FW before released). So, if you think I'm wrong you need to go back to school again.
That is the dumbest thing I heard this week.. Thanks.. Now if I could only figure out how to bottle common sense...
Another village idiot and think they know everything
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SSNui,
There is no "master password". The only way we could access your router is if you gave us permission to access management via the WAN and we would need your password.
D-Link also has a policy against doing this as this is the result.
If you feel like the security of your router has been compromised I suggest that you press the reset button on the back of the unit and reconfigure it.
That being said, 2please refrain from verbally assaulting other forum users.
Also, circumventing profanity filters by using special characters is grounds for being banned. Please do not do it again.
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SSNui,
That being said, 2please refrain from verbally assaulting other forum users.
Also, circumventing profanity filters by using special characters is grounds for being banned. Please do not do it again.
That is such double standards Lycan. People have been banned for a lot less. You guys can't even be consistent when to ban and when not to.
You guys shouldn't even be called mods, perhaps noobs would be more suitable. As a direct result of your so called "moderation", two websites have gone up against your lack of customer service. If you had of taken a different tact with customers, I don't think they would exist.
Keep it up, we will see if more website pop up.
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DIR-855,
1) WE are the mods and decide when and when not to ban someone. Not you.
2) He WAS banned.
3) If you are unhappy with the way that this forum is run, please feel free to PM any of the mods and state your complaint there.
-Lycan.
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Router has been working much better since first running the update... only thing I have noticed is over time my wan download speeds will decrease... at its worse I was getting 1.5 down and 11 up...... plugged directly into the modem got my standard 48 down and 11 up. Need a reset at that point.
But I do feel progress is being made, please tell me another beta is in the pipeline soon
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yes there are some details we need to hammer out and we are definitely getting closer to a fix. Thanks to all that have been cooperating and providing your feedback whether it be good or bad.
BTW Craiji ,
What hardware version is your router?
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This is just utterly ridiculous.
How much testing was put into releasing the entire family of firmware? I mean this is not just affecting the DGL4500 but the 825 and the 855. From what I have experienced, not all the issues are fixed on the 4500 even with this band aid fix that you have offered up so late into the game. I am still getting wireless disconnects at an alarming rate.
How can you guys mess this up so badly, you owe us some explanation to us as paying customers.
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The best thing people can do is leave negetive feedback telling people to stay away from this unprofessional mess, on websites that offer this router, ex newegg etc.
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This is just utterly ridiculous.
How much testing was put into releasing the entire family of firmware? I mean this is not just affecting the DGL4500 but the 825 and the 855. From what I have experienced, not all the issues are fixed on the 4500 even with this band aid fix that you have offered up so late into the game. I am still getting wireless disconnects at an alarming rate.
How can you guys mess this up so badly, you owe us some explanation to us as paying customers.
have you tried to update the computer wireless driver or it does it on many pc with wireless cause my old netgear was disconnecting only when my friend come with laptop so i change it
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This is just utterly ridiculous.
How much testing was put into releasing the entire family of firmware? I mean this is not just affecting the DGL4500 but the 825 and the 855. From what I have experienced, not all the issues are fixed on the 4500 even with this band aid fix that you have offered up so late into the game. I am still getting wireless disconnects at an alarming rate.
How can you guys mess this up so badly, you owe us some explanation to us as paying customers.
Cannot agree with you more. Post problem after problem and here's there response: "What hardware version are you using?" I'm using the hardware that cost 180$ and should work. Yeah... that one. This is so F A I L.
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I have the A1 version and am pretty much fed up at this point and will get the Netgear / file with BBB.
Filing with the BBB as well.
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This is just utterly ridiculous.
How much testing was put into releasing the entire family of firmware? I mean this is not just affecting the DGL4500 but the 825 and the 855. From what I have experienced, not all the issues are fixed on the 4500 even with this band aid fix that you have offered up so late into the game. I am still getting wireless disconnects at an alarming rate.
How can you guys mess this up so badly, you owe us some explanation to us as paying customers.
I am completely blown away about how there is no way to flash back to a stable firmware build and yet DLink could flipantly release this with clearly no real conclusive testing.
If DLink argue that they did and had no problems, well then it says alot about their testing and also their test environment. This then leads to the quality assurance and lack there of as well as respect for their customers, which I know is being poorly demonstrated at the moment.
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I have to do something other than just not buy from this company again. These guys are crooks and I hope they're applying to Netgear/Linksys within a year or two. Not letting anyone I know buy from them. People will listen too, considering I'm the only tech-savvy person in my circle of friends and family. Go out of business, thanks.
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My DGL has been working great using the latest FW. No Downtime since. :D Makes me wonder if there is operator error involved at the end user level. ??? ??? ??? There are a ton of you (noobs) who probably don’t know what there doing or tweaking there equipment way to much. I really don’t think D-Link is out to make a bad name for themselves. Were not all perfect people. Get over it. I also notice that d-link offering free help to those who have make it here on the forums so why don't you people give them a chance and let them help you fix your issues. They've helped me and my buddy in Oklahoma with his 4500. Were happy now. ;D
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OMG I have NEVER seen a more ridiculous bunch of whiny crybabies in my entire life. they know their firmware is broken. Do you honestly think dlink has made it 20+ years in the industry by intentionally releasing broken product to rip you off? I don't think so. You guys are so ego-centric that you think someone at dlink is plotting this against you?
grow up. grow a brain and get over yourselves. If your product doesn't work, call their customer support and complain until they give you a refund. then go buy a linksys, netgear or any of the other, but this time be prepared to PAY to call their support when that s*** doesn't work either.
you guys are ridiculous.
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AMEN to that!!! ;)
OMG I have NEVER seen a more ridiculous bunch of whiny crybabies in my entire life. they know their firmware is broken. Do you honestly think dlink has made it 20+ years in the industry by intentionally releasing broken product to rip you off? I don't think so. You guys are so ego-centric that you think someone at dlink is plotting this against you?
grow up. grow a brain and get over yourselves. If your product doesn't work, call their customer support and complain until they give you a refund. then go buy a linksys, netgear or any of the other, but this time be prepared to PAY to call their support when that **** doesn't work either.
you guys are ridiculous.
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here's my 2 pennies, if it aint broke dont fix it right? Well stoopid ol me did not follow this rule of thumb and guess what?? I' too am in the same boat as you with defective hardware! This really does s*ck!! But Don't Look no Further!!!
Originally I had an A1 unit experiencing mad wireless drops and no, there's no cordless phones in the house. So anyway,I complained and called tech support, boy do you have to work to get this thing replaced or refund but eventually I chose to get the unit replaced. I got an A2 and have to admit it does look like its more stable than the A1. Just my 2 pennies I found on the ground.
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Rad,
Please refrain from verbally assaulting other forum users.
I'm going to lock this thread as it has reached the end of it's usefulness.
-Lycan.