• November 19, 2017, 09:37:56 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: uninstall NCSplugin... what files are loaded?  (Read 672 times)

ok460

  • Level 1 Member
  • *
  • Posts: 19
uninstall NCSplugin... what files are loaded?
« on: July 04, 2017, 06:58:19 AM »

I've installed the ncsplugin on a mac Safari + Chrome. Installation successful restarted... no luck, still says I need to install ncsplugin. Is this a java app?

What are the files that are installed with this plugin, I would like to uninstall them.

thank you
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 43643
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: uninstall NCSplugin... what files are loaded?
« Reply #1 on: July 04, 2017, 10:38:03 AM »

Link>Welcome!

  • What Hardware version is your DCS? Look at the sticker behind or under the camera.
  • Link>What Firmware version is currently loaded? Found on the DCSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?

What OSX version are you using? I've noticed issues with recent Sierra version.

Did you go into Safari's add-on menu section and ensure it's fully enabled there and pointed to the service or camera?

Does FF ESR work for you?
http://forums.dlink.com/index.php?topic=66483.0
Logged
Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

ok460

  • Level 1 Member
  • *
  • Posts: 19
Re: uninstall NCSplugin... what files are loaded?
« Reply #2 on: July 04, 2017, 11:18:54 AM »

>>What Mfr and model is the main host router?

Apple Extreme latest firmware

>>What OSX version are you using? I've noticed issues with recent Sierra version.

10.12.5

>>Did you go into Safari's add-on menu section

listed in Safari -
Camera Stream Client Control Object, version: 1.0.0.63. — from file “CamCliCtrl.bundle”.
MIME Type   Description   Extensions
application/camclictrl-plug-in   Camera Stream Client Control Object

>>and ensure it's fully enabled there and pointed to the service or camera?

not sure yet

>>Does FF ESR work for you?

I can give this a try later

thank you.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 43643
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: uninstall NCSplugin... what files are loaded?
« Reply #3 on: July 04, 2017, 12:21:48 PM »

Ok, keep us posted. I recall I didn't get anywhere with 10.12.5 and Safari with my 3 cameras.
Logged
Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

ok460

  • Level 1 Member
  • *
  • Posts: 19
Re: uninstall NCSplugin... what files are loaded?
« Reply #4 on: July 05, 2017, 06:47:22 AM »

After a couple re-installs of the plugin and restarts, Safari now displays video - I'm not entirely sure why it started. I don't think I made any changes to the settings. Chrome still displays the following - "The browser you are using may have difficulty receiving images and video. If you experience any issues viewing this page, we suggest using Internet Explorer, Mozilla Firefox, or Apple Safari."

12.15.3 OS, Safari - Version 10.1.1 (12603.2.4), Chrome - Version 59.0.3071.115 (Official Build) (64-bit)

FurryNutz - thanks for all the info on this forum, I spent some time reading all of your helpful posts.... something I should have done before :)

Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 43643
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: uninstall NCSplugin... what files are loaded?
« Reply #5 on: July 05, 2017, 08:43:14 AM »

Glad you got it working.

Ya, I don't use Chrome unless I need too. Users choice though.

Enjoy.  ;)
Logged
Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

ok460

  • Level 1 Member
  • *
  • Posts: 19
Re: uninstall NCSplugin... what files are loaded?
« Reply #6 on: July 05, 2017, 11:46:08 AM »

the browser/Safari/plugin fix was the latest beta firmware for the 936L!

I attempted to access one of the other cameras and was unsuccessful, the browser interface continued to ask to download the plugin even though it was installed. The only difference was that the other camera which successfully displayed the video stream within Safari had the beta firmware installed. Once I updated the firmware for the second camera and the camera restarted the video was now viewable.

old firmware, not working with Safari - 1.02.01

new beta firmware, fixed Safari video problem - 1.02.03

http://forums.dlink.com/index.php?topic=66821.0



Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 43643
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: uninstall NCSplugin... what files are loaded?
« Reply #7 on: July 05, 2017, 04:14:34 PM »

I'll check mine out after I get my Mac Mini updated... ;)
Logged
Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

ok460

  • Level 1 Member
  • *
  • Posts: 19
Re: uninstall NCSplugin... what files are loaded?
« Reply #8 on: July 06, 2017, 05:10:33 AM »

don't be too quick to install the beta firmware - my experience so far with the 936L is that it does seem to effect the motion sensitivity, and within Safari the liveview shows video, but not on the tab to define the motion activity parameters.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 43643
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: uninstall NCSplugin... what files are loaded?
« Reply #9 on: July 06, 2017, 09:35:51 AM »

Ya, already did. Had too. Still broke there on the 936L. LOL. D-Link is aware of it.
Logged
Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

ok460

  • Level 1 Member
  • *
  • Posts: 19
Re: uninstall NCSplugin... what files are loaded?
« Reply #10 on: July 06, 2017, 09:39:02 AM »

Do you know if the 936L has problems with the hardware, or whether this will all be fixed in the firmware? These are new cameras for me, was there a time when it was first shipping with early firmware that Motion detection was good?
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 43643
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: uninstall NCSplugin... what files are loaded?
« Reply #11 on: July 06, 2017, 09:44:35 AM »

I believe it's FW related...
Logged
Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

ok460

  • Level 1 Member
  • *
  • Posts: 19
Re: uninstall NCSplugin... what files are loaded?
« Reply #12 on: July 06, 2017, 09:46:57 AM »

thanks... hopefully the next version will be better.

Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 43643
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
Re: uninstall NCSplugin... what files are loaded?
« Reply #13 on: July 06, 2017, 09:51:23 AM »

Agree. I love the video on them.  ;)
Logged
Cable:100mb/3Mb>Motorola SB6183>COVR3902>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting