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Author Topic: Not receiving notifications  (Read 576 times)

jbarryb

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Not receiving notifications
« on: June 30, 2017, 05:01:16 PM »

I recently set-up a DCH-S160 water sensor and upon testing is was working fine, sending both emails and notifications to my I-Phone.  One week later, upon testing the alarm sounds and it sends the email to my email account but notifications have stopped working.  I checked all settings on my I-phone and they are the same as originally set.  Any suggestions would be appreciated.
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sld

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Re: Not receiving notifications
« Reply #1 on: July 01, 2017, 08:11:40 AM »

I have multiple DCH-S150 motion sensors, these have stopped sending notifications since a couple of days as well. I have the feeling this is a server side issue, nothing to do with something on our side (phone, home app, etc...).
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jbarryb

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Re: Not receiving notifications
« Reply #2 on: July 01, 2017, 10:23:46 AM »

Makes sense considering I'm getting emails. Does not instill confidence.
« Last Edit: July 01, 2017, 10:27:12 AM by jbarryb »
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FurryNutz

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Re: Not receiving notifications
« Reply #3 on: July 01, 2017, 11:06:42 AM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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jbarryb

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Re: Not receiving notifications
« Reply #4 on: July 01, 2017, 04:46:48 PM »

Thanks.  I'll report back if they give me anything of use.
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FurryNutz

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Re: Not receiving notifications
« Reply #5 on: July 01, 2017, 05:50:26 PM »

 ;)
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