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Author Topic: Plug-in crashes on FF-E on Mac 10.95 if >3.0 Mbps in VP1 1920x1080 30 fps  (Read 631 times)

MacUser

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Using the DCS-2630L Mac OS 10.95 with FF-E using IP URL and Video Profile 1  1920n x 1080 30 fps CBR  3Mbps:  if 4 or 5 or 6 Mbps is used, the plug-in crashes and fails to work with a page reload.
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FurryNutz

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So on OSX 10.12.4 with FF ESR and a 960L, I can use up to 10 frame rate with 3Mbps and see video, however anything over 10fps, video doesn't appear. The 960L only does 1280x720. Interesting that I can use 20 & 30fps in Windows 10x64 and IE11 and trying with OSX 10.12.4/Safari with max settings and the video displays. Using 15fps it wont display video in either OS.

Try with my 936L in 10.12.4 and Safari, I can't get the plug in to install or it is and Safari isn't recognizing it. It's listed in the Plug-ins folder and ON for the 936L camera. But every time I get to the Live View, it says that to download the plug in. Odd that I can't access the 936Ls web page in Windows 10x64 and IE11.  ???

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Cable:100mb/3Mb>Motorola SB6183>DIR-880L>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,826L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L and a Boxee.
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MacUser

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So on OSX 10.12.4 with FF ESR and a 960L, I can use up to 10 frame rate with 3Mbps and see video, however anything over 10fps, video doesn't appear. The 960L only does 1280x720. Interesting that I can use 20 & 30fps in Windows 10x64 and IE11 and trying with OSX 10.12.4/Safari with max settings and the video displays. Using 15fps it wont display video in either OS.

Try with my 936L in 10.12.4 and Safari, I can't get the plug in to install or it is and Safari isn't recognizing it. It's listed in the Plug-ins folder and ON for the 936L camera. But every time I get to the Live View, it says that to download the plug in. Odd that I can't access the 936Ls web page in Windows 10x64 and IE11.  ???


Will you kindly report this and have all of this improved or corrected in the next 24 hours?   ;D
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FurryNutz

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I'll let you report this since I don't have the 2630L camera.  ;)
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Cable:100mb/3Mb>Motorola SB6183>DIR-880L>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,826L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L and a Boxee.
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MacUser

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I'll let you report this since I don't have the 2630L camera.  ;)


The failure to own a specific camera doesn't preclude reporting issues with that model.  Go for it.   Do you have their phone number?  ;D
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FurryNutz

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For your reference-
Technical Support can be reached at:

Consumer/Retail Support
24 hours a day, 7 days a week
1 (877) 453-5465

Only report of I own a specific camera as reporting would falsely report something I don't own or use in there support system.
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Cable:100mb/3Mb>Motorola SB6183>DIR-880L>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,826L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L and a Boxee.
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FurryNutz

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FYI, I tested OSX 10.10.5 on my Mac Book Pro 2008 with Safari and my 960L.
Setting each FPS modes seems to be working for all modes with max frame size. No crashing on Safari. I do have to go into preferences in Safari and set Allow to ON for Adobe Flash. After doing that the exiting the browser then re-opening it and logging back in, I get live video correctly.

I still can't get my 936L plug in to install for live video.  ::) Can access some of the cameras UI menus, Setup menu features are hidden for some reason on OSX 10.12.x I can access Setup menu features on OSX 10.10.5 and Safari.  ::)

« Last Edit: April 20, 2017, 01:17:57 PM by FurryNutz »
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Cable:100mb/3Mb>Motorola SB6183>DIR-880L>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,826L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L and a Boxee.
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FurryNutz

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FYI, D-Link has this under review and has reproduced the crash. No other information at this time. I presume future will tell what gets resolved.  ::)

I presume for now as a work around, Safari browser should work better. Let us know how Safari works...
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Cable:100mb/3Mb>Motorola SB6183>DIR-880L>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,826L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L and a Boxee.
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macosx

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Try with my 936L in 10.12.4 and Safari, I can't get the plug in to install or it is and Safari isn't recognizing it. It's listed in the Plug-ins folder and ON for the 936L camera. But every time I get to the Live View, it says that to download the plug in. Odd that I can't access the 936Ls web page in Windows 10x64 and IE11.  ???
I have this problem too with the 2630 and 10.12.4. All browsers are affected on my Mac - Safari, FF, Chrome and Opera.
Is this a known bug???
How are Mac users able to use this camera in Live View???
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FurryNutz

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I posted about this just a few posts back. Saw this as well in 10.12.x. I passed this on already to D-Link for review.



Try with my 936L in 10.12.4 and Safari, I can't get the plug in to install or it is and Safari isn't recognizing it. It's listed in the Plug-ins folder and ON for the 936L camera. But every time I get to the Live View, it says that to download the plug in. Odd that I can't access the 936Ls web page in Windows 10x64 and IE11.  ???
I have this problem too with the 2630 and 10.12.4. All browsers are affected on my Mac - Safari, FF, Chrome and Opera.
Is this a known bug???
How are Mac users able to use this camera in Live View???
Logged
Cable:100mb/3Mb>Motorola SB6183>DIR-880L>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,826L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L and a Boxee.
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