D-Link Forums

D-Link Mobile Apps => mydlink Lite App => Topic started by: mc303m on July 17, 2017, 02:46:35 AM

Title: Live View Dlink Lite
Post by: mc303m on July 17, 2017, 02:46:35 AM

Hi, we have 2 cams set up in another country , I can access both cams using ie11 via my internet mydlink.com, my partner and I both have the same phones (galaxy s6 edge+)
we both have the same android update, she can access and view both cams on her phone, I can see the list of cams but cannot access the live view, I keep getting
cannot connect, now she access's the cams on ee broadband, (we are mostly in 2 parts of the world) I am on virgin broadband, she can access both cams via mobile data on ee, I cannot access via mobile data on ee, has anyone came across something similar that can point me in the right direction? I believe it must be the phone because I can access via the internet??
thank you :)

Title: Re: Live View Dlink Lite
Post by: FurryNutz on July 17, 2017, 08:55:14 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What Hardware version is your DCS? Look at the sticker behind or under the camera.
• Link>What Firmware (http://forums.dlink.com/index.php?topic=47512.0) version is currently loaded? Found on the DCSs web page under status.
• What region are you located?