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The Graveyard - Products No Longer Supported => Routers / COVR => DIR-601 => Topic started by: rozonkomo on June 15, 2013, 01:19:16 PM

Title: Can't seem to Log In
Post by: rozonkomo on June 15, 2013, 01:19:16 PM
Hello,

I've tried looking around the forum for people with similar issues but I haven't found one quite close enough so hopefully someone can lend me a hand.

I've had my router for about a year or so, and I haven't had many problems with it to speak of before this.  I recently had my motherboard burn out (last week), and had to get it replaced. After getting everything all set up again I'm still able to get online, but I've been having some connectivity issues over the last two days or so, I've been getting kicked offline for anywhere from one to ten minutes at a time at about thirty minute intervals. I wanted to see if it was a router problem so I put in my IP address and went to log in only to find my log in information wasn't working and the default (blank) wasn't either. So I manually reset the router to factory settings, but I still can't log in to the router settings. I hit "log in" and it goes to http://192.168.0.1/login.cgi and just sits on a blank white page. It doesn't reload/refresh, and it doesn't present any error message. Honestly, now I just want to get back in so I can put my settings back in since the router has been reset but I can't even do that. I'll worry about the connectivity issue more once I have this sorted out.

Thanks for any help.
Title: Re: Can't seem to Log In
Post by: FurryNutz on June 15, 2013, 01:26:00 PM
Link>Welcome! (http://forums.dlink.com/index.php?topic=41537.0)


Internet Service Provider and Modem Configurations

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0)

3rd Party Security Software Configurations


What browser are you using?
Try Opera or FF? If IE 8 or 9, set compatibility mode and test again.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection
Title: Re: Can't seem to Log In
Post by: rozonkomo on June 16, 2013, 03:54:38 PM
Hardware version: A1
Firmware: 1.02NA (according to sticker)
Region: NA
Wired/Wireless: I have 1 device for each, both work intermittently
Factory Reset: Yes, that's what started this.

ISP: Verzion, Cable
Modem Manf, model: Zoom Cable Modem 3.0, Series 1079; Model 5341

Anything after this in the configuration that's asking me to look at information on the router's web page can't be done -- that's the problem I can't log in to that page. When I try to log in (after a factory reset with default log in information) the page just comes up blank white with no error message, refreshing just causes the page to load indefinitely.
Title: Re: Can't seem to Log In
Post by: rozonkomo on June 19, 2013, 10:26:42 PM
So my problem has changed a little with my own tampering. I'm finally able to get into my router's web page and change the settings from the default. I did this by turning off the proxy server option in my Internet options. I have tested this, simply checking and in checking this box determines whether I can view the page.

However, now my problem is back to connectivity. Turning off the proxy server option prevents me from connecting to any other page on the net while on my desktop. When I try troubleshooting my connection it claims the that there are hardware issues with either my modem router or both, barring that it says my LAN doesn't have a valid ip configuration (iconfig says there is no connection). If I leave the proxy on I get an error claiming the configured proxy server is not responding. Somehow I've worked my way into a problem where my desktop can't connect back to the Internet at all and I'm reduced to searching for help and explaining this on my iPad. I don't know why my wireless device works while my desktop claims there is no connection between my router and modem.
Title: Re: Can't seem to Log In
Post by: FurryNutz on June 20, 2013, 07:11:49 AM
3rd Party Security Software Configurations
Title: Re: Can't seem to Log In
Post by: rozonkomo on June 20, 2013, 07:25:11 PM
Well the proxy was apparently set up through Spybot S&D2; I didn't even realize it had done it. I've turned it off, but my disconnects keep happening. I am working with your recommended set up since manually turning off the proxy. At this point though I'm not sure if my disconnects are coming from Spybot issues or from something more hardware related.
Title: Re: Can't seem to Log In
Post by: FurryNutz on June 20, 2013, 07:38:30 PM
There could be some issues with the ISP signal going to the modem and or WiFi interferences.

Were here to help you figure it out if we can.

Keep us posted.