D-Link Forums

The Graveyard - Products No Longer Supported => IP Cameras => DCS-2330L => Topic started by: Ultralame on January 29, 2016, 06:38:58 AM

Title: 2330L constant reboots
Post by: Ultralame on January 29, 2016, 06:38:58 AM
My camera randomly reboots. Sometimes it runs for hours, sometimes for 3 minutes.

Here's a log entry, unfortunately there's no obvious cause.

I have not tried to use it with wired Lan. It's connected to an Asus ac66. Device info at the bottom...

Quote
8.   2016-01-29 05:56:16 DCS-2330L ACQUIRE DHCP IP 192.168.1.100
9.   2016-01-29 05:56:13 admin FROM 192.168.1.94 LOGIN OK
10.   2016-01-29 05:56:11 NETWORK RECONNECT
11.   2016-01-29 05:56:10 SD CARD SIZE 30741808 KB
12.   2016-01-29 05:56:07 SYSTEM SET HEATER OFF
13.   2016-01-29 05:56:07 NETWORK LOSS
14.   2016-01-29 05:56:05 NETWORK INTERFACE CHANGE TO WLAN
15.   2016-01-29 05:56:05 SYSTEM SET IR LIGHT ON
16.   2016-01-29 05:56:05 SYSTEM SET HEATER HOLD
17.   2016-01-29 05:56:05 IP CAMERA Received SYSTEM-BOOT Trigger
18.   2016-01-29 05:56:00 SYSTEM BOOTING
19.   2016-01-29 05:53:38 admin FROM 192.168.1.5 LOGIN OK


Device info:

Quote
INFORMATION
IP Camera Name   Yard Camera
Time & Date   Fri Jan 29 06:36:23 2016
Firmware Version   1.12.00
Hardware Version   A
MAC Address   B0:C5:54:15:AD:21
IP Address   192.168.1.100
IP Subnet Mask   255.255.255.0
Default Gateway   192.168.1.254
Primary DNS   192.168.1.254
Secondary DNS   0.0.0.0
PPPoE   Disable
DDNS   Disable
Agent Version   2.0.19-b51n
Title: Re: 2330L constant reboots
Post by: FurryNutz on January 29, 2016, 06:57:02 AM
Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)


What wireless modes are you using on the main host router?
What is the distance between the Camera and the main host router?
I recommend setting a Reserved IP address ON the main host router for the camera. DHCP (http://forums.dlink.com/index.php?topic=58017.0)

Test cameras with uPnP and uPnP Port Forwarding both enabled on ALL cameras: DCS Cloud (L) Series Camera Configuration and Mydlink.com (http://forums.dlink.com/index.php?topic=62395.0)

Title: Re: 2330L constant reboots
Post by: Ultralame on January 29, 2016, 07:05:35 AM
Camera info in first post.

What region are you located?

US

What wireless modes are you using on the main host router?

2.4; I don't have 5G available on it.

What is the distance between the Camera and the main host router?

20 feet.
I recommend setting a Reserved IP address ON the main host router for the camera.

Using DHCP reservation. So "sticky"  IP.



Plenty. I live in San Francisco. There are probably 15 SSIDs nearby.


However,the problem isn't network connectivity. The problem is constant rebooting. [/list]
Title: Re: 2330L constant reboots
Post by: FurryNutz on January 29, 2016, 07:27:16 AM
If you do have lots of interferences, the camera could be rebooting due to this.
What wireless modes are you using on the main host router?
Did you perform a factory reset after you updated the FW and then set up from scratch using the software installation package?
Title: Re: 2330L constant reboots
Post by: cmontyburns on January 29, 2016, 03:03:20 PM
Quote from: Ultralame on January 29, 2016, 06:38:58 AM
My camera randomly reboots. Sometimes it runs for hours, sometimes for 3 minutes.

Here's a log entry, unfortunately there's no obvious cause.

Do you have any events set up?  If so, have you tried removing them all and just letting the camera run passively?  If you do that and it stays up, then you can start adding your events back to see if one of them is causing the reboot.
Title: Re: 2330L constant reboots
Post by: Ultralame on January 29, 2016, 04:24:05 PM
I had two events + constant recording to the SD card.