D-Link Forums

The Graveyard - Products No Longer Supported => IP Cameras => DCS-2230 => Topic started by: Lord_Obscure on November 25, 2014, 09:00:47 AM

Title: DCS-2230 - Disconnected many times a day
Post by: Lord_Obscure on November 25, 2014, 09:00:47 AM

Hi everybody,
I'm newbie on this forum... I've a problem with these cameras... In a workplace I've installed these cameras in wireless mode, usually these cameras disconnected from Access Point... and I don't find the issue...

There are someone that find this problem and can you help me?

Thank you so much for the answer!!!

Title: Re: DCS-2230 - Disconnected many times a day
Post by: FurryNutz on November 25, 2014, 09:05:07 AM

Link>Welcome! (http://forums.dlink.com/index.php?topic=48135.0)

• What region are you located?
• What Mfr and Model # is your router? Look at sticker under the router case.

Wireless Configurations
Links>Wireless Installation Considerations (http://forums.dlink.com/index.php?topic=48327.0) and Managing Signal Congestion (http://forums.dlink.com/index.php?topic=53228.0) and Good Neighbour Policy (http://forums.dlink.com/index.php?topic=10634.0)

• What wireless modes are you using?
• 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N or AC on 5Ghz?
• Channel Width set for Auto 20/40Mhz or try 20Mhz only.
• Try setting a manual Channel (http://en.wikipedia.org/wiki/Wireless_channels) to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions. Try channel 48 or 149 on 5Ghz.
• What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES (http://en.wikipedia.org/wiki/Advanced_Encryption_Standard), so you might want to try TPIK (http://en.wikipedia.org/wiki/Temporal_Key_Integrity_Protocol) only or Auto TPIK and AES.
• Ensure any devices with WiFi adapter drivers are updated.
• Any 2.4Ghz or 5Ghz cordless house phones or WiFi APs near by that maybe causing interferences?
• Any other WiFi routers in the area that maybe causing interferences? Link> Use InSSIDer (http://www.techspot.com/downloads/5936-inssider.html) to find out. How many? Use v3, its free.

Router and Camera Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
3-6' feet minimum safe distance between devices.
Placement on main level floor and central in the building and WELL ventilated is preferred. Not in basements or closets as building materials, or near by electronics devices could interfere or hinder good signal propagation.
http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-essentials (http://www.smallnetbuilder.com/wireless/wireless-basics/31083-smallnetbuilders-wireless-faq-the-essentials)

What is the distance between the main host router and the Camera?